At a Glance
- Tasks: Lead and coach a team of claims handlers in a fast-paced environment.
- Company: Join a rapidly growing insurance claims outsourcing company in Wilmslow.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Exciting opportunity to shape a new team and drive success.
- Why this job: Make a real impact by managing a dynamic team and improving performance.
- Qualifications: Experience in motor claims and strong leadership skills required.
The predicted salary is between 35000 - 45000 € per year.
Fast growing insurance claims outsourcing company based in Wilmslow are seeking a skilled Team Leader to join their team. Role has arisen due to growth - new contract wins and thus the recruitment of a full new team.
Required - understanding of MOTOR CLAIMS including processes, technical understanding (liability, indemnity etc).
Role will be responsible for:
- Managing and coaching a team of claims handlers
- Ensuring achievement of KPI's and SLA's
- Producing and analysis Management Information to reflect team performance, improvement and areas of concern
- Managing the relationship with stakeholders, both within the business, managing the client relationship and external suppliers
Role will be mainly office based with some opportunity for home working. Salary - dependent on skills and experience.
Motor Claims Team Leader / Service Delivery Manager employer: Flexible Solutionz
Join a fast-growing insurance claims outsourcing company in Wilmslow, where you will be part of a dynamic team dedicated to excellence in service delivery. We offer a supportive work culture that prioritises employee development and growth, alongside competitive salaries and flexible working options. With a focus on collaboration and innovation, this is an excellent opportunity for those looking to make a meaningful impact in the motor claims sector.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Team Leader / Service Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who know about motor claims. A friendly chat can lead to insider info on job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge of motor claims. Be ready to discuss liability and indemnity in detail, as this will show you’re not just a leader but also a knowledgeable expert in the field.
✨Tip Number 3
Showcase your coaching skills! Think of examples where you've successfully managed a team or improved performance. This will help you stand out as someone who can lead and inspire a new team of claims handlers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Motor Claims Team Leader / Service Delivery Manager
Some tips for your application 🫡
Show Your Motor Claims Knowledge:Make sure to highlight your understanding of motor claims processes in your application. We want to see that you know your stuff when it comes to liability and indemnity, so don’t hold back!
Tailor Your CV and Cover Letter:When applying, customise your CV and cover letter to reflect the skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for, so make it personal!
Highlight Leadership Experience:As a Team Leader, your ability to manage and coach is key. Be sure to include examples of how you've successfully led teams in the past. We want to know how you can help us achieve our KPIs and SLAs!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Flexible Solutionz
✨Know Your Motor Claims Inside Out
Make sure you brush up on your knowledge of motor claims processes, including liability and indemnity. Being able to discuss these topics confidently will show that you understand the technical aspects of the role and can lead your team effectively.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed and coached teams in the past. Think about specific situations where you helped your team achieve KPIs or improve performance, as this will demonstrate your capability as a Team Leader.
✨Understand Stakeholder Management
Be ready to discuss your experience in managing relationships with stakeholders. Highlight any previous roles where you’ve liaised with clients or external suppliers, as this is crucial for the position and shows you can handle the interpersonal aspects of the job.
✨Prepare for Performance Metrics Discussion
Familiarise yourself with key performance indicators (KPIs) and service level agreements (SLAs) relevant to the insurance claims industry. Be prepared to talk about how you would analyse management information to identify areas for improvement within your team.
