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Role: Account Manager (Operations Analyst) Hybrid
Salary:£33,000£35,000 + Paid Overtime (Double Time) + bonus + benefits
Location: Manchester (M1) - Hybrid Working
Hours: Rotating shifts:
- 10:00am 6:00pm
- 11:00am 7:00pm
- One week in Five: 2:00pm 10:00pm (worked remotely)
Are you highly organised, analytical and proactive? Do you enjoy working in a fast-paced operational environment where no two days are the same?
Were recruiting on behalf of a growing analytics and managed services business for an Account Manager to join their operations team. Although the internal title is Account Manager, the role is well suited to candidates from Operations Analyst, Business Analyst, Operations Coordinator or Customer Operations backgrounds.
The Role
Youll become part of a collaborative operations team of around 20 people, supporting the day-to-day management of large-scale customer accounts. The position combines operational coordination, data analysis and client support, ensuring customer requests are handled efficiently while monitoring operational performance. xgikmsk
This is an excellent opportunity for someone who enjoys analysing data, identifying trends and taking ownership of operational processes.
Key Responsibilities
- Managing a busy shared inbox and responding promptly to customer enquiries
- Processing and coordinating customer orders
- Monitoring forecasts and operational workloads
- Producing reports using Excel
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