At a Glance
- Tasks: Design and deliver engaging IT training across various formats to empower others.
- Company: Join a dynamic tech team focused on innovation and user support.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Exciting role with travel opportunities and a chance to shape learning experiences.
- Why this job: Make a real difference by helping others master technology and improve their skills.
- Qualifications: Experience in IT training and strong knowledge of Microsoft 365 required.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for an experienced and engaging IT Skills Developer to join our Technology team. This role is ideal for someone who enjoys helping others get the most from technology, delivering effective training, and supporting the rollout of new systems across a growing organisation.
Key Responsibilities
- Design, deliver and evaluate IT training across multiple formats, including classroom, one-to-one, workshops and e-learning.
- Identify training needs and develop engaging learning materials, guides and presentations.
- Create and maintain a Learning Management System (LMS) and training records.
- Support the rollout of new technologies and software upgrades through effective training and knowledge transfer.
- Work closely with IT and business support teams to promote best practice and maximise user adoption.
- Provide application support and assist staff with day-to-day IT queries.
About You
- Proven experience delivering IT training within a busy IT support or Service Desk environment.
- Strong knowledge of Microsoft 365, including Teams, Word, Excel and PowerPoint.
- Excellent communication, presentation and stakeholder management skills.
- Experience creating training documentation, e-learning content and user guides.
- Organised, proactive and able to manage multiple priorities.
- Willing to travel between office locations when required.
Desirable Skills
- Formal training qualification (e.g. Microsoft Certified Trainer or equivalent).
- Experience delivering training on case management, telephony, CRM or workflow systems.
- Knowledge of document management, digital dictation and document comparison software.
If you're passionate about technology, learning and helping people develop their skills, we'd love to hear from you.
IT Skills Developer / Trainer in Liverpool employer: Flexible Solutionz
Join our dynamic Technology team as an IT Skills Developer, where you will thrive in a supportive and collaborative work culture that prioritises employee growth and development. We offer comprehensive training opportunities, a commitment to innovation, and the chance to make a meaningful impact by empowering others with technology. Located in a vibrant area, our organisation fosters a sense of community and encourages creativity, making it an excellent place for those passionate about technology and education.
StudySmarter Expert Advice🤫
We think this is how you could land IT Skills Developer / Trainer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the lookout for an IT Skills Developer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training materials, e-learning content, and any successful projects you've led. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of Microsoft 365 and other relevant technologies. Be ready to discuss how you've effectively delivered training in the past and how you can support the rollout of new systems.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are passionate about helping others develop their IT skills. It shows initiative and enthusiasm, which we value highly.
We think you need these skills to ace IT Skills Developer / Trainer in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Skills Developer role. Highlight your training experience, especially with Microsoft 365, and any relevant qualifications to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for technology and how you've helped others learn in the past. We want to see your personality and enthusiasm come through.
Showcase Your Training Materials:If you’ve created any training documentation or e-learning content, don’t hesitate to include examples or links in your application. This will give us a taste of your creativity and effectiveness as a trainer.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Flexible Solutionz
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365 and any other relevant technologies. Be ready to discuss how you've used these tools in previous roles, and think of examples where you've helped others understand them better.
✨Showcase Your Training Skills
Prepare to talk about your experience in delivering IT training. Have specific examples ready that highlight your ability to create engaging learning materials and adapt your training style to different formats, whether it's one-on-one sessions or workshops.
✨Communicate Clearly
Since excellent communication is key for this role, practice explaining complex IT concepts in simple terms. You might even want to do a mock training session with a friend to get comfortable with your presentation skills.
✨Be Proactive and Organised
Demonstrate your organisational skills by discussing how you manage multiple priorities. Share examples of how you've successfully supported the rollout of new systems and ensured user adoption through effective training and support.
