At a Glance
- Tasks: Design and deliver engaging IT training across various formats to empower others.
- Company: Join a dynamic tech team focused on innovation and user support.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Exciting role with travel opportunities and a chance to shape learning experiences.
- Why this job: Make a real difference by helping others master technology and improve their skills.
- Qualifications: Experience in IT training and strong knowledge of Microsoft 365 required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an experienced and engaging IT Skills Developer to join our Technology team. This role is ideal for someone who enjoys helping others get the most from technology, delivering effective training, and supporting the rollout of new systems across a growing organisation.
Key Responsibilities
- Design, deliver and evaluate IT training across multiple formats, including classroom, one-to-one, workshops and e-learning.
- Identify training needs and develop engaging learning materials, guides and presentations.
- Create and maintain a Learning Management System (LMS) and training records.
- Support the rollout of new technologies and software upgrades through effective training and knowledge transfer.
- Work closely with IT and business support teams to promote best practice and maximise user adoption.
- Provide application support and assist staff with day-to-day IT queries.
About You
- Proven experience delivering IT training within a busy IT support or Service Desk environment.
- Strong knowledge of Microsoft 365, including Teams, Word, Excel and PowerPoint.
- Excellent communication, presentation and stakeholder management skills.
- Experience creating training documentation, e-learning content and user guides.
- Organised, proactive and able to manage multiple priorities.
- Willing to travel between office locations when required.
Desirable Skills
- Formal training qualification (e.g. Microsoft Certified Trainer or equivalent).
- Experience delivering training on case management, telephony, CRM or workflow systems.
- Knowledge of document management, digital dictation and document comparison software.
If you're passionate about technology, learning and helping people develop their skills, we'd love to hear from you.
IT Skills Developer / Trainer employer: Flexible Solutionz
Join our dynamic Technology team as an IT Skills Developer, where you will thrive in a supportive and collaborative work culture that prioritises employee growth and development. We offer comprehensive training opportunities, a flexible work environment, and the chance to make a meaningful impact by empowering others with technology. Located in a vibrant area, our organisation fosters innovation and encourages creativity, making it an excellent place for those passionate about technology and education.
StudySmarter Expert Advice🤫
We think this is how you could land IT Skills Developer / Trainer
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry and let them know you're on the lookout for an IT Skills Developer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your training materials, e-learning content, and any successful projects you've led. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common IT training scenarios. Think about how you would handle different training needs and user adoption challenges. We want you to be ready to impress with your knowledge and experience!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace IT Skills Developer / Trainer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Skills Developer role. Highlight your training experience, especially with Microsoft 365, and any relevant qualifications you have.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about technology and training. Share specific examples of how you've helped others learn and adapt to new systems in the past.
Showcase Your Communication Skills:Since this role involves a lot of interaction, make sure your application showcases your excellent communication and presentation skills. We want to see how you can engage and support others effectively.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Flexible Solutionz
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, especially Teams, Word, Excel, and PowerPoint. Be ready to discuss how you've used these tools in training sessions before, as this will show your practical experience and understanding.
✨Showcase Your Training Skills
Prepare to share examples of how you've designed and delivered IT training in various formats. Whether it's classroom settings or e-learning, having specific anecdotes will demonstrate your versatility and effectiveness as a trainer.
✨Engage with the Interviewers
During the interview, don’t just answer questions—engage with your interviewers. Ask them about their current training needs or challenges they face with new technologies. This shows your proactive approach and genuine interest in helping the organisation.
✨Highlight Your Organisational Skills
Be ready to discuss how you manage multiple priorities and keep training records organised. Mention any systems or tools you use to stay on top of your tasks, as this will reflect your ability to handle the demands of the role effectively.
