At a Glance
- Tasks: Manage credit control and build strong customer relationships while supporting the finance team.
- Company: Established business in Trafford Park known for excellent service and growth.
- Benefits: Competitive salary, supportive environment, and opportunities for professional development.
- Other info: Office-based role with Monday to Friday hours.
- Why this job: Join a friendly team and make a real impact on customer accounts.
- Qualifications: Proactive attitude and strong organisational skills required.
The predicted salary is between 30000 - 32000 £ per year.
Location: Trafford Park, M17
Salary: £30,000 - £32,000
Hours: Office-based, Monday to Friday
Our client is a well-established and growing business based in Trafford Park, known for delivering excellent service and building strong, long-term relationships with their customers. Due to continued growth, they are looking for a proactive and organised Credit Controller / Administrator to join their friendly finance team. This role will focus primarily on credit control, ensuring customer accounts are well managed and payments are collected on time, while also supporting the wider team with administrative tasks. This is a great opportunity for someone who enjoys building relationships, managing accounts, and being a key part of a finance team in a supportive and professional environment.
Key Responsibilities
- Managing the credit control process, including chasing outstanding payments and reducing aged debt.
- Building positive relationships with customers to ensure timely and accurate payments.
- Investigating and resolving invoice and billing queries.
- Maintaining accurate customer account records and payment information.
- Producing reports on aged debt and collection activity.
Credit Controller employer: Flexible Solutionz
Join a dynamic and supportive team as a Litigated Fee Earner in Bolton, where your expertise in claimant credit hire litigation will be valued. Enjoy a competitive salary, manageable caseloads prioritising quality and wellbeing, and the flexibility of hybrid working after probation. With excellent transport links, modern office facilities, and ongoing training opportunities, this role offers a rewarding environment for professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance industry, especially those who might know about credit control roles. A friendly chat can lead to insider info or even a referral!
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle customer queries or manage aged debt. We want you to feel confident and ready to impress!
✨Tip Number 3
Show off your relationship-building skills! During interviews, share examples of how you've successfully managed customer accounts or resolved disputes. This will highlight your fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in credit control and administration. We want to see how you've built relationships with customers and managed accounts, so don’t hold back on those details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our finance team. Share specific examples of how you've chased payments or resolved billing queries in the past.
Show Your Organisational Skills:As a Credit Controller, being organised is key. In your application, mention any tools or methods you use to keep track of customer accounts and payments. We love a proactive approach!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Flexible Solutionz
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on key financial terms and metrics relevant to credit control. Be prepared to discuss how you've managed accounts in the past and any specific achievements related to reducing aged debt.
✨Build Rapport
Since the role involves building relationships with customers, practice your interpersonal skills. Think of examples where you've successfully resolved disputes or built strong connections. Show that you can communicate effectively and maintain a positive attitude, even in challenging situations.
✨Prepare for Common Questions
Anticipate questions like 'How do you handle difficult customers?' or 'What steps do you take to ensure timely payments?' Prepare structured answers using the STAR method (Situation, Task, Action, Result) to demonstrate your problem-solving skills and experience.
✨Show Your Organisational Skills
This role requires a proactive and organised approach. Be ready to discuss how you manage your workload and prioritise tasks. You might want to share specific tools or methods you use to keep track of customer accounts and payment schedules.
