Our client, a leading Liverpool law firm recognised by Legal 500 and Chambers & Partners, is looking for a Technical Business Analyst to join its City Centre office. You'll be the link between legal teams, IT and the business, making sure case management systems and legal workflows run efficiently and compliantly.
The role
- Gather requirements from fee earners and department heads, and map end-to-end legal workflows (credit hire, PI, litigation and more)
- Turn legal and operational needs into clear functional and technical specs
- Act as product owner or SME for platforms such as Proclaim and Toca, supporting configuration, workflows, templates and automation
- Test new features, integrations and releases, and run UAT
- Build MI/BI reports and dashboards covering SLAs, case progress and KPIs
- Design leaner processes and support low-code/no-code automation (Power Platform)
- Ensure all solutions meet UK GDPR, SRA and internal governance requirements
- Run workshops, deliver training and present business cases for change
Essential
- Experience in a law firm, legal services provider, insurance/litigation or similar regulated environment
- Strong understanding of legal workflows (PI, credit hire, litigation, conveyancing or commercial)
- Process analysis and documentation experience (BPMN, user stories, functional specs)
- Understanding of CMS, DMS and legal workflow automation
- Strong analytical skills, with excellent communication and stakeholder management
- Able to manage multiple projects in a fast-paced environment
Desirable
- Proclaim, Toca, SharePoint or Power Platform experience
- SQL, data modelling, advanced Excel or Power BI
- Digital transformation or automation project delivery
- Knowledge of SRA rules and UK GDPR
- Agile experience (Scrum, Kanban)
Benefits
- Competitive salary
- 23 days holiday plus your birthday off and 8 bank holidays
- Income protection, critical illness and death in service cover
- Workplace pension and Employee Assistance Programme
- Free onsite weekly classes and wellbeing programmes
- Discounted onsite restaurant and café
- Secure bike storage
- City centre location with great travel links
#J-18808-Ljbffr
Business Analyst (Legal Tech) Liverpool Permanent Competitive Salary employer: Flexible Solutionz Limited
Flexible Solutionz Limited is an exceptional employer located in Stockport, offering a dynamic work environment where creativity and initiative are highly valued. As a Marketing Manager, you will enjoy the autonomy to shape marketing strategies while collaborating closely with directors and the sales team, fostering a culture of innovation and growth. The company prioritises employee development and provides opportunities for professional advancement, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Flexible Solutionz Limited Recruitment Team
