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For Companies At a Glance
- Tasks: Lead the renewals process and enhance customer relationships in a dynamic team.
- Company: Join Flexera, a small but impactful tech company in Warrington.
- Benefits: Full-time role with opportunities for growth and a collaborative work environment.
- Why this job: Make a real impact on revenue while developing your skills in a supportive team.
- Qualifications: 5+ years in sales or account management, preferably in Enterprise SaaS.
- Other info: Be part of a close-knit team where every member's contribution matters.
The predicted salary is between 36000 - 60000 £ per year.
Flexera Warrington, England, United Kingdom
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Overview
Renewal Account Manager to oversee the renewal of recurring revenue contracts, ensuring the highest levels of account management to protect our revenue streams. You will join a team of global renewal reps who are responsible for a high percentage of the company’s overall revenues. Due to being a small team within a small company, each individual is viewed as a key member with the ability to contribute to Flexera in ways that extend beyond their daily role of renewals. We value a strong work ethic and a passion for making a positive impact. If this is you, we’d like to talk to you.
Responsibilities
- Own, drive, and lead the renewals process in collaboration with the account team to preserve and enhance customer contracts and relationships
- Actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
- Maintain and report an accurate rolling 90-day forecast of renewals in your territory
- Negotiate and execute renewal contracts that align with customer and Flexera goals
- Discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
Experience & Skills
- 5+ years of Sales / Customer Success/ Renewals / Account Management experience, preferably within an Enterprise SaaS organization
- Solid understanding of Enterprise SaaS applications and collaboration technology
- Consistent track record of achieving personal and team goals
- History of thriving in a rapidly changing environment
- Ability to grow business strategically, i.e., creating new processes and initiatives
- Bachelor\’s degree or equivalent experience
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales and Customer Service
Industries
- Software Development, Computer and Network Security, and Information Technology & Services
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Renewal Account Manager employer: Flexera
Contact Detail:
Flexera Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewal Account Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Flexera on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can double your chances of landing that interview.
✨Tip Number 2
Prepare for the interview by researching Flexera’s products and recent news. We want to show that we’re not just interested in the role but also passionate about the company and its mission. This will help us stand out!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with us. Focus on common questions for Renewal Account Managers and be ready to discuss our past experiences and how they relate to the job.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in the interviewer’s mind and shows our enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace Renewal Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Renewal Account Manager role. Highlight your experience in sales, customer success, or account management, especially within an Enterprise SaaS environment. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team at Flexera. Be sure to mention any specific achievements that demonstrate your ability to drive renewals and enhance customer relationships.
Showcase Your Achievements: When detailing your work experience, focus on quantifiable achievements. Did you exceed renewal targets? Did you successfully negotiate contracts? We love numbers, so let us know how you’ve made an impact in your previous roles!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Flexera
✨Know Your Numbers
As a Renewal Account Manager, you'll need to demonstrate your understanding of revenue metrics. Brush up on your sales figures, renewal rates, and any relevant KPIs. Being able to discuss these confidently will show that you’re not just familiar with the role but also ready to drive results.
✨Understand the Product Inside Out
Make sure you have a solid grasp of Flexera's Enterprise SaaS applications and how they benefit customers. This knowledge will help you engage effectively with decision-makers during the interview and showcase your ability to identify upsell opportunities.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like overcoming customer objections or negotiating contracts. Think of examples from your past experience where you've successfully navigated similar challenges, as this will highlight your problem-solving skills.
✨Show Your Passion for Customer Success
Flexera values a strong work ethic and a passion for making a positive impact. Be ready to share stories that illustrate your commitment to customer success and how you've gone above and beyond in previous roles to ensure client satisfaction.
