At a Glance
- Tasks: Provide technical support for laptops, desktops, and tablets, both remotely and deskside.
- Company: Join Flexera, a company dedicated to inclusivity and innovation.
- Benefits: Enjoy a competitive salary, flexible work options, and a supportive team environment.
- Other info: Be part of a diverse team that values your unique perspective.
- Why this job: Make a difference by helping users solve tech issues and enhance their productivity.
- Qualifications: BS in Computer Science or related field with 3+ years of experience required.
The predicted salary is between 30000 - 40000 £ per year.
Flexera is looking for a Desktop Support Technician in Bracknell, United Kingdom. The role involves providing technical support for all business users across various devices such as laptops, desktops, and tablets. You will be responsible for both deskside and remote support, managing inventory tasks, and troubleshooting hardware and software applications.
Applicants should hold a BS in Computer Science or related field and have 3+ years of experience. Strong communication skills and customer-service orientation are essential. Flexera is committed to creating an inclusive workforce and encourages diverse applicants.
Remote & Deskside Desktop Support Specialist in Bracknell employer: Flexera
Flexera is an excellent employer that values inclusivity and diversity, making it a great place for individuals seeking a supportive work environment. With opportunities for professional growth and development, employees can thrive in their careers while enjoying the flexibility of remote and deskside support roles in Bracknell. The company fosters a collaborative culture where strong communication and customer service skills are not only appreciated but essential to success.
StudySmarter Expert Advice🤫
We think this is how you could land Remote & Deskside Desktop Support Specialist in Bracknell
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Flexera on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common desktop support scenarios. We should be ready to showcase our troubleshooting skills and how we handle customer service situations.
✨Tip Number 3
Don’t forget to highlight our soft skills! Communication is key in this role, so let’s practice explaining technical concepts in simple terms. It’ll show we can connect with users effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets seen. Plus, we can tailor our submission to match what Flexera is looking for in a Desktop Support Technician.
We think you need these skills to ace Remote & Deskside Desktop Support Specialist in Bracknell
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in desktop support and technical troubleshooting. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing top-notch support and how your background makes you a great fit for the team at Flexera.
Show Off Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to mention any customer service experience you have!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Flexera
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to desktops, laptops, and tablets. Be prepared to discuss common troubleshooting scenarios and how you would handle them. This will show that you’re not just familiar with the devices but can also think on your feet.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical user, so think of examples where you've successfully done this before.
✨Demonstrate Customer Service Savvy
Flexera values customer service orientation, so come ready with examples of how you've gone above and beyond for users in the past. Think about times when you resolved a difficult issue or received positive feedback from a user.
✨Research Flexera's Culture
Understanding Flexera’s commitment to inclusivity can give you an edge. Familiarise yourself with their values and think about how your own experiences align with their mission. This will help you connect with the interviewers and show that you’re a good fit for their team.
