At a Glance
- Tasks: Lead technical operations, support customer projects, and ensure high-quality service delivery.
- Company: Join Anord Mardix, a global leader in critical power solutions.
- Benefits: Enjoy competitive salary, flexible work options, and wellness support.
- Other info: Be part of an inclusive culture that values your contributions.
- Why this job: Make a real impact in a dynamic environment with growth opportunities.
- Qualifications: Electrical installation qualification and experience with critical power equipment required.
The predicted salary is between 50000 - 65000 £ per year.
Anord Mardix, a Flex company, is a global leader in critical power solutions.
With facilities around the globe, Anord Mardix leads in critical power infrastructure, supporting a myriad of industries, from financial institutions to data centers.
We develop skill sets, encourage curiosity, and enable empowerment – we turn jobs into careers. If this sounds interesting, we’d like to meet you.
- Job Summary
- CPS Technical Manager
Anord Mardix, a Flex company, are a global group that manufactures switchgear and associated products for installation in mission-critical and live commercial buildings ranging from data centres to the international headquarters of some of the world’s largest companies.
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a
CPS Technical Manager located in Hemel Hempstead .
What a typical day looks like
- Act as the primary technical expert for the CPS Operations and Sales teams, supporting service delivery, customer projects, and business development activities.
- Ensure maintenance, installation, repair, and commissioning activities are delivered safely, efficiently, and to the highest quality standards.
- Provide technical guidance and support for complex customer issues, escalations, and non-standard requirements, driving timely resolution and customer satisfaction.
- Attend site surveys to assess technical requirements, identify potential risks, and develop effective service solutions.
- Plan and coordinate the availability of parts, tools, and test equipment required for scheduled service activities.
- Brief Service Engineers and subcontractors on project requirements, technical specifications, RAMS, and safety expectations before works commence.
- Manage the emergency call-out rota, support the training of on-call engineers, and provide technical assistance during critical service situations.
- Review subcontractor RAMS and ensure compliance with health, safety, environmental, and regulatory requirements.
- Deliver small projects and maintenance works on time and to specification.
- Build and maintain strong relationships with customers, suppliers, and key stakeholders.
- Develop and maintain technical procedures, standards, and documentation to support operational excellence.
- Lead technical investigations, support warranty claims, perform root cause analysis, and drive continuous improvement initiatives.
- Support business growth through technical innovation, process improvements, and service enhancements.
The experience we're looking to add to our team
- City & Guilds Level 3 Electrical Installation qualification (or equivalent) is essential.
- Proven experience working with LV Switchgear or similar Critical Power equipment is essential.
- Strong background in electrical maintenance, service delivery, commissioning, engineering, or operational environments.
- Previous experience in a Technical Manager, Engineering Manager, Service Manager, or similar leadership role is preferred.
- Demonstrated ability to provide technical leadership, mentor engineers, and support operational teams.
- Experience managing resources, planning workloads, and controlling budgets.
- Strong customer-facing skills with experience resolving technical challenges and managing escalations.
- Knowledge of health and safety regulations, safe systems of work, and compliance requirements within an engineering environment.
- Experience with Thermal Imaging/Thermography is advantageous.
- Strong analytical and problem-solving skills, including experience conducting technical investigations and root cause analysis.
- Excellent communication skills with the ability to engage effectively with customers, suppliers, subcontractors, and internal stakeholders.
- Self-motivated, flexible, and detail-oriented, with the ability to perform effectively in a fast-paced environment.
- HNC/HND, NVQ Level 4/5, Degree, or equivalent qualification in Engineering, Technical Services, Operations Management, or a related discipline is preferred.
- Level 1 Thermography qualification and a current ESC Card are advantageous.
- Full UK Driving Licence is essential.
What you’ll receive for the great work you provide
- An environment where you will feel fulfilled by your work, valued for your contribution, and celebrated for your success;
• A competitive salary and benefits package which includes
- A merit-based annual pay review
- Enhanced annual leave
- Employee recognition scheme and long service awards
- Referral bonus
- Volunteer days
- Group Life Insurance, including a death in service payment and access to a virtual GP service 24/7 365 days a year
- Sick pay scheme
- Cycle to Work scheme
- Enhanced maternity/paternity leave
- Flexible/Remote/Hybrid Work based on your Job Function
- Travel opportunities (role dependent)
- Support in your well-being by access to
- Employee Assistance Programme offering free access to qualified counsellors and expert advice
- On-site trained Mental Health First Aiders
- Access to various discount programs (including food, activities, gym memberships etc.)
At Flex, we welcome people of all backgrounds.
Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always.
Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose - to make great products that create value and improve people’s lives.
- AO16 annaokros
- Job Category
- Production Engineering
Anord Mardix is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities.
We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law.
We're happy to provide reasonable accommodations to those with a disability for assistance in the application process.
Please email accessibility@flex. com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications.
This is only for disability assistance.
To be considered for a position at Anord Mardix, you must complete the application process first).
CPS Technical Manager in Hemel Hempstead employer: flex
Anord Mardix, a Flex company, is an exceptional employer that fosters a culture of empowerment and growth, making it an ideal place for those seeking to advance their careers in critical power solutions. Located in Hemel Hempstead, employees benefit from a supportive work environment, competitive salary packages, and a strong emphasis on health and safety, alongside opportunities for professional development and travel. With a commitment to inclusivity and employee well-being, Anord Mardix ensures that every team member feels valued and has the resources to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land CPS Technical Manager in Hemel Hempstead
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time CPS Technical Manager role you’re after at flex.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at flex a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at flex.
✨Apply Through Company Websites
When you spot a role like CPS Technical Manager at flex, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace CPS Technical Manager in Hemel Hempstead
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like CPS Technical Manager, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at flex a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to flex specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at flex
✨Brush Up on Core Engineering Principles
Before heading into the interview with flex, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like flex want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
