Deal Desk Analyst

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Job Summary

Anord Mardix, a Flex company, is a global group that manufactures switchgear and associated products for installation in mission-critical and live commercial buildings, ranging from data centres to the international headquarters of some of the world\’s largest companies.

To support our teams who build great products and contribute to our growth, we’re looking to add a Deal Desk Analyst to our team, working remotely in the UK.

Reporting to the Director, Material Quotation, the Deal Desk Analyst will be responsible for managing the end-to-end Quote to Cash (QTC) process for strategic deals, ensuring seamless handoff from quoting through shipment and revenue recognition. You will collaborate with Sales, Finance, Supply Chain, Operations, Project, Engineering, Legal, and Compliance teams to align on deal requirements and approvals.

What a typical day looks like:

• Validate deal target price accuracy, integrity, and compliance; monitor and resolve gating issues that may delay deals—such as pricing/cost gaps, contract bottlenecks, product certifications, shipment compliance approvals, material shortages.
• Track key deal KPIs including win rate, deal cycle time, margin realization, and quote-to-order conversion.
• Work with Legal team for contract routing, approval coordination, and documentation to ensure timely execution and audit readiness.
• Drive cross-functional resolution on issues impacting deal closure or shipment.
• Provide strategic pricing insights based on customer and sales feedback.
• Conduct competitor price comparisons, develop pricing strategies, and consolidate market research, customer insights, and internal data to propose pricing enhancements.
• Provide actionable recommendations on deal-level analysis, customer behavior, and outcomes.
• Support internal executive reporting on deal pipeline health, blocker status, and margin risk indicators.
• Perform forecast vs. actuals analysis on quoted deals to measure financial impact and identify gaps.
• Own and maintain standardized deal documentation templates, approval matrices, and pricing review checklists.
• Build and maintain deal desk dashboards and performance scorecards for internal visibility.
• Analyze deal margin trends, discounting behavior, and pricing exceptions for improvement opportunities.
• Support special pricing scenarios and unique commercial models by evaluating risks and proposing options.
• Participate in UAT, QA, and system enhancement feedback for CPQ or pricing system improvements.

The experience we’re looking to add to our team:

• Bachelor’s degree in Business, Accounting, Finance, or Economics; MBA preferred.
• Minimum 3 years of hands-on experience in Deal Desk operations or Quote-to-Cash processes, managing complex internal workflows across functions.
• End-to-end ownership mindset with accountability for driving deals through the full Quote-to-Cash lifecycle.
• Highly organized, detail-oriented, with strong project management skills.
• Analytical, data-driven, confident in margin analysis, cost/price breakdowns, and performance tracking.
• Strong Excel and reporting skills for performance scorecards and forecasts.
• Proven ability to collaborate with Sales, Supply Chain, Finance, Legal, Compliance, and Operations.
• Skilled in stakeholder management, high emotional intelligence, and persuasive influence.
• Commercial acumen to interpret deal structures, pricing strategies, and customer behavior.
• Solution-focused, proactive problem solver, program/project-oriented.
• Must have a UK driving license and be willing to travel within the UK, Europe, and the US occasionally.
• Bilingual skills, especially Mandarin, are an advantage.

What you’ll receive for your work:

• An environment where your contributions are valued, and your success celebrated.
• Competitive salary and benefits, including merit-based pay reviews, enhanced leave, recognition schemes, referral bonuses, volunteer days, Group Life Insurance, sick pay, Cycle to Work scheme, enhanced maternity/paternity leave, and flexible work arrangements.
• Travel opportunities (role dependent).
• Well-being support through Employee Assistance Program, Mental Health First Aiders, and discount programs.

At Flex, we celebrate diversity and are committed to an inclusive environment. We support each other to find better ways, move fast with discipline, and do the right thing. Join us to make a difference, grow your career, and help create products that improve lives.

Job Category

Sales – Marketing – Account Management

Anord Mardix is an Equal Opportunity Employer. We base employment decisions on merit, qualifications, and abilities, without discrimination. We provide reasonable accommodations during the application process. To be considered for a position, please complete the application process first.

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