At a Glance
- Tasks: Join our Medical Records Team to support legal teams by managing medical records and documentation.
- Company: Fletchers Group is a growing law firm specialising in personal injury and clinical negligence.
- Benefits: Enjoy 35 days holiday, flexible working, bonus schemes, and health perks like Medicash.
- Why this job: Be part of a supportive culture with opportunities for growth and social events.
- Qualifications: Attention to detail and strong communication skills are essential; experience with software tools is a plus.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Location: Southport (Initially Office based – Hybrid once Induction is passed)
Medical Law Services part of Fletchers Group have a fantastic opportunity to join our growing Team. As a team member within the Medical Records Team, you will provide support to the legal teams within Fletchers Group, requesting medical records, processing incoming medical records bundles, and instructing cases for pagination. You will be a point of contact for the legal teams and the various Trusts/GP surgeries from whom records are requested.
In return Fletchers can offer:
- 35 hours working week
- Bonus scheme (subject to targets being met)
- 35 days holiday a year including bank holidays and Christmas Closure, with an option to purchase up to 3 extra days’ holiday per year
- Long service awards after your 5th, 7th, and 9th full year of employment
- Pension scheme with tax-efficient salary sacrifice option
- Life Assurance Policy
- Medicash policy to cover some dental, optical and other medical expenses
- Company sick pay
- Enhanced Maternity, Paternity and IVF schemes
- Flexible, agile working environment with a positive work-life balance
- Varied calendar of funded company social events
- Monthly voucher awards for winning nominees
About Fletchers Group: Medical Law Services part of Fletchers Group is a rapidly growing law firm specialising in personal injury and clinical negligence law. We are based in the North-West of the UK, with offices in Manchester, Liverpool, Leeds, Southport, Bolton and Cambridge. We offer fabulous benefits, apprenticeships, and internal progression. Around 10% of colleagues are currently working on apprenticeships more than ever before – and we are continuing to grow our L&D offering. We have a great culture and people that will support you and your goals. More information about us can be found on our website. Fletchers Group is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understands and celebrates that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.
Main Responsibilities:
- Requesting all medical records and relevant documentation as directed on a specific case from various organisations
- Review of records to ensure the records received are complete; failing which missing records will need to be requested and any issue raised with Legal Client Care Team
- Ensuring all medical records are processed and uploaded to the Case Management system in line with the team SLA
- Archiving and locating stored media ensuring the policy for handling of data is followed
- Checking records received are correct in accordance with GDPR
The above list is not exhaustive of any other tasks, which may be required.
Essential Skills and Experience:
- Excellent attention to detail
- Excellent client care and communication skills (telephone and email)
- Be highly motivated, organised, and proactive
- Ability to work as a team member
Desirable Skills and Experience:
- Experience of Proclaim or other software tools for example Adobe, Microsoft
We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.
Medical Records Specialist employer: Fletchers Solicitors
Contact Detail:
Fletchers Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Records Specialist
✨Tip Number 1
Familiarise yourself with medical records management and GDPR regulations. Understanding these will not only help you in the role but also show your commitment to compliance during interviews.
✨Tip Number 2
Network with professionals in the legal and medical fields, especially those who work with medical records. This can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Demonstrate your attention to detail by preparing examples of how you've successfully managed data or records in previous roles. Be ready to discuss these in an interview setting.
✨Tip Number 4
Research Fletchers Group and their culture. Understanding their values and recent developments can help you tailor your conversation and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Medical Records Specialist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Medical Records Specialist position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in medical records management or similar roles. Highlight your attention to detail and communication skills, as these are essential for the position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of your past experiences that demonstrate your ability to handle medical records and work effectively within a team.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Fletchers Solicitors
✨Know Your Medical Records
Familiarise yourself with the processes involved in handling medical records, including GDPR compliance and the importance of accuracy. Being able to discuss these topics confidently will show your understanding of the role.
✨Demonstrate Attention to Detail
Prepare examples from your past experiences where your attention to detail made a significant impact. This is crucial for a Medical Records Specialist, so be ready to highlight how you ensure accuracy in your work.
✨Showcase Communication Skills
Since you'll be liaising with legal teams and various Trusts/GP surgeries, practice articulating your thoughts clearly. Use examples that demonstrate your client care skills, both over the phone and via email.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities within Fletchers Group. This shows your genuine interest in the role and helps you assess if it's the right fit for you.