Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage expert witness reporting and support legal teams with excellent customer focus.
- Company: Join a leading Medical Law Services team committed to innovation and integrity.
- Benefits: Enjoy competitive salary, 35 days holiday, flexible working, and a bonus scheme.
- Why this job: Make a real impact in the legal sector while developing your career.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: Inclusive culture with great opportunities for growth and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
To ensure excellent customer focus and management of expert witness reporting and delivery of instructions, reports and invoices to legal teams, meeting service level agreements.
Responsibilities
- Maintenance of Expert Witness Database
- Be responsible for managing own caseload and achieving KPIs.
- To provide continued support to the legal teams and medical experts.
- To highlight and identify medical experts who underperform to Leadership and assist in reaching resolution.
- To support medical experts in ensuring delivery of reporting in an accurate timely manner.
- To chase reports that have fallen outside of agreed service level requirements.
- Handling emails, queries, invoices and disputes, escalating as necessary.
- Processing of invoices received and invoices raised.
- To have excellent communication skills, written and verbal.
- Be highly motivated, organised and proactive.
- To have precise and high-level attention to detail.
- To have a keenness to learn and develop.
- Ability to multitask and prioritise.
- To be confident in ability to provide support to medical experts and lawyers alike.
- Ability to monitor SLAs.
- Ability to communicate effectively with Senior Leadership, customers and Experts.
- Able to produce and manage data.
Desirable Qualification, Skills and Experience
- Experience of proclaim or other software tools
About Our Medical Law Services (MLS)
Our Medical Law Services (MLS) teams are at the forefront of delivering trusted, expert support to the personal injury and clinical negligence sector. We are committed to building lasting partnerships that help our clients navigate complex processes with confidence and ease.
We strive to redefine industry standards, leveraging our expertise, integrity, and innovation to support and deliver real value to our clients by providing a service that drives financial and operational success. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry - because we understand that balance drives performance. We also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here - from apprenticeships and professional qualifications to senior roles. We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance. Medical Law Services is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. We understand and celebrate that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos.
Benefits
- Competitive salary
- 35 hours working week
- Bonus scheme (subject to targets being met)
- 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days' holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
- Pension scheme with tax-efficient salary sacrifice option
- Life Assurance Policy
- Medicash policy to cover some Dental, optical and other medical expenses
- Company sick pay
- Enhanced Maternity, Paternity and IVF schemes
- Flexible, agile working environment with a positive work-life balance
- Varied calendar of funded company social events
- Monthly voucher awards
Expert Relationship Administrator (MLS) in Manchester employer: Fletchers Solicitors
Contact Detail:
Fletchers Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Expert Relationship Administrator (MLS) in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice your communication skills! Whether it's answering common interview questions or discussing your experience, being articulate and confident is key. Consider doing mock interviews with friends or using online resources.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it shows initiative and interest in our company culture.
We think you need these skills to ace Expert Relationship Administrator (MLS) in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Expert Relationship Administrator role. Highlight your relevant experience and skills that match the job description, especially your communication skills and attention to detail.
Showcase Your Organisational Skills: Since this role requires managing your own caseload and achieving KPIs, give examples of how you've successfully organised tasks in the past. We want to see that you can juggle multiple responsibilities while keeping everything on track.
Be Proactive in Your Approach: Demonstrate your proactive nature by mentioning any instances where you took the initiative to solve problems or improve processes. This will show us that you're not just reactive but also forward-thinking.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Fletchers Solicitors
✨Know Your Stuff
Before the interview, make sure you’re familiar with the role of an Expert Relationship Administrator. Brush up on your knowledge of expert witness reporting and the legal processes involved. This will help you answer questions confidently and show that you’re genuinely interested in the position.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with different stakeholders in the past. Think about times when you’ve handled queries or disputes, and be ready to discuss how you resolved them.
✨Demonstrate Your Organisational Skills
This job requires a high level of organisation and attention to detail. Be prepared to talk about how you manage your caseload and prioritise tasks. You could even share a specific example of a time when you successfully juggled multiple responsibilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. Consider asking about the team dynamics, opportunities for professional development, or how they measure success in this position.
