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- Tasks: Lead customer operations and shape our go-to-market strategy for AI products.
- Company: Join Fletchers AI, a pioneering company in the AI space.
- Benefits: Enjoy a competitive salary, bonus scheme, and 35 days holiday.
- Why this job: Be a key player in revolutionising customer experiences with AI technology.
- Qualifications: Experience in scaling customer success functions and a passion for AI.
- Other info: Work hybrid with opportunities for travel and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a founding Customer Operations Leader to define and deliver our go-to-market strategy for our AI products. This role will work at the intersection of sales and customer success.
- Fluent in English
- Experience scaling GTM or customer success functions, in any context
- Exposure to professional services, regulated industries, or enterprise customers
- Enthusiasm for and/or experience with AI technologies
Additional Employee Benefits:
- Bonus scheme (subject to targets being met)
- 35 days holiday a year
Ai Customer Operations Lead – Fletchers Ai in Manchester employer: Fletchers Solicitors
Contact Detail:
Fletchers Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ai Customer Operations Lead – Fletchers Ai in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the AI and customer operations space on LinkedIn. Join relevant groups and engage in discussions to get your name out there.
✨Tip Number 2
Prepare for those interviews! Research Fletchers AI and their products inside out. Be ready to discuss how your experience aligns with their go-to-market strategy and customer success goals.
✨Tip Number 3
Showcase your passion for AI! During conversations, share your thoughts on the latest trends in AI technologies and how they can enhance customer operations. This will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Ai Customer Operations Lead – Fletchers Ai in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of AI Customer Operations Lead. Highlight your experience in scaling go-to-market strategies and customer success functions, especially in regulated industries or with enterprise customers.
Craft a Compelling Cover Letter: Use your cover letter to showcase your enthusiasm for AI technologies and how your background aligns with our mission at Fletchers AI. This is your chance to tell us why you're the perfect fit for the team!
Showcase Relevant Experience: When filling out your application, be sure to include specific examples of your past successes in customer operations or sales. We love seeing how you've made an impact in previous roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Fletchers Solicitors
✨Know Your AI Stuff
Make sure you brush up on your knowledge of AI technologies and how they apply to customer operations. Be ready to discuss specific examples of how you've used AI in previous roles or how you see it impacting customer success.
✨Understand the Go-To-Market Strategy
Familiarise yourself with what a go-to-market strategy entails, especially in the context of AI products. Think about how you would approach defining and delivering this strategy and be prepared to share your ideas during the interview.
✨Showcase Your Customer Success Experience
Highlight your experience in scaling customer success functions. Prepare to discuss specific challenges you've faced and how you overcame them, particularly in regulated industries or with enterprise customers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer interactions. Think through potential situations you might encounter in this role and how you would address them effectively.
