Paralegal - Medical Product Liability in Liverpool

Office Location: Liverpool

Hybrid working available – with the flexibility to work from home and collaborate in-office when needed. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices.

This role will involve assisting Lawyers and Senior Lawyers as directed in the running of a caseload of Medical Product Liability Group Action cases from inception to Trial, always under supervision and in line with current company policies and legal requirements. The team’s focus is on group action claims relating to defective medical devices and drugs. You will assist with running the individual client files and will also assist the team on the generic work which is common across the group.

In return Fletchers offers:

• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment
• Pension scheme with NI-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events
• Monthly voucher awards for winning nominees
• A genuinely supportive and friendly culture
• Ongoing training and professional development opportunities

Main Responsibilities:

• Ensure the delivery for yourself of all KPI targets set by the firm.
• Ensure cases are progressed in a timely, efficient, and proactive manner.
• Liaising with clients, experts, barristers, third party solicitors and insurers as directed.
• Dealing with all aspects of pre and post issue procedures under supervision in a timely and cost-effective manner.
• Ensuring all actions as per Proclaim Action List are completed in a timely fashion.
• Accurate time recording.
• Maintaining client files in good order in accordance with Lexcel and other quality assurance requirements.
• Reporting to Senior Lawyer as required.
• Assisting in the collection of & collating of medical records.
• Assisting in the collation of product labels and requesting product circulation dates from the Manufacturer.
• Maintenance of each group action Master Spreadsheet.
• Sending out client care packs and client questionnaires.
• Reviewing the information provided in the questionnaires and updating the Master Spreadsheet.
• First point of contact for client queries.
• Chasing documentation and information from clients.
• Preparation of client documents such as witness statements and Schedules of Information.
• Assisting the team with pre and post issue tasks as directed.
• Maintaining the teams Sharepoint and assisting with the organisation of documents.

Essential Skills and Experience:

• Desire to work in this area of law and preferably some experience.
• Graduate, preferably with Law related degree and / or professional qualification such as LPC or route to BAR or CILEX.
• Desire and ability to take direction and supervision from team leader.
• Proven legal and forensic skills.
• Good research skills.
• Attention to detail.
• Keen analytical skills.
• Good organisational skills.
• Excellent people skills and service ethos.
• Ability to influence at all levels.
• Excellent oral and written communication skills.
• Flexible and willing to commit to achieving results and meeting deadlines.
• Excellent Client Care Skills.

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

About Fletchers Group:

Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation.

We aspire to be the best place to work in the legal sector. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance.

At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles and Partnership.

We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development — we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time.

We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance.

Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services. Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same.

We’re proud of our work on the Disability Confident scheme, signed up to BITC's Race at Work charter, and working towards Henpicked's Menopause and Menstrual Friendly accreditations. Fletchers Group is proud to be a Disability Confident Committed scheme member. If you do require any support or reasonable adjustments during the process, please contact us.