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- Tasks: Support clients through the onboarding process with enthusiasm and excellent customer service.
- Company: Join Fletchers Solicitors, a growing team focused on client satisfaction.
- Benefits: Enjoy a competitive salary, bonus scheme, and 35 days holiday per year.
- Why this job: Make a real difference by helping clients feel valued and supported from day one.
- Qualifications: Motivated individuals with a passion for customer service and teamwork.
- Other info: Hybrid working model after initial training, with great career growth potential.
The predicted salary is between 21800 - 22800 £ per year.
Salary: £22,932
Location: Liverpool/Hybrid
Office attendance expectation: Initial period in the office for training, followed by hybrid working.
Working hours: 35 hours – Monday to Sunday on a rota basis.
Fletchers Solicitors Ltd have a fantastic opportunity to join our growing Team. The successful candidate will ensure that our clients are continually at the heart of everything we do by being motivated and enthusiastic about providing excellent customer service. They will be responsible for onboarding clients by providing step by step support to the clients during the initial sign-up process.
In return Fletchers can offer:
- 35 hours working week
- Bonus scheme (subject to targets being met)
- 35 days holiday a year including
Onboarding Team Member in England employer: Fletchers Solicitors
Contact Detail:
Fletchers Solicitors Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Team Member in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and onboarding. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your enthusiasm! During interviews, let your passion for helping clients shine through. Share examples of how you've gone above and beyond in previous roles to provide excellent service.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it keeps you on their radar!
We think you need these skills to ace Onboarding Team Member in England
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you're genuinely excited about helping clients and making their onboarding experience smooth and enjoyable.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences that align with the Onboarding Team Member role. We love seeing how your skills can directly contribute to our mission of putting clients at the heart of everything we do.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the important bits about why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Fletchers Solicitors
✨Know the Company Inside Out
Before your interview, take some time to research Fletchers Solicitors Ltd. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As an Onboarding Team Member, excellent customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for clients. Be ready to discuss how you handle difficult situations and ensure client satisfaction.
✨Practice Common Interview Questions
Anticipate questions related to onboarding processes and client interactions. Practise your responses to questions like 'How would you handle a frustrated client?' or 'What steps would you take to ensure a smooth onboarding experience?' This will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, training processes, or what success looks like in this role. This shows that you’re engaged and serious about contributing to the team.
