Executive Assistant / Receptionist – 10 Month FTC (Maternity Cover) in Liverpool

Location: Liverpool

Fletchers Group have a fantastic opportunity to join our growing Team. We are looking for a highly organised, proactive and personable Executive Assistant/Receptionist to join our Business Support team on a 10-month fixed-term contract, covering maternity leave. Based in our Liverpool office and reporting to the Business Support Manager, this is a varied and fast-paced role that plays a vital part in supporting our Directors and ensuring a welcoming, well-run Front of House environment.

This role is ideal for someone who thrives on organisation, enjoys working with senior stakeholders, and takes pride in delivering a professional and positive experience for colleagues and visitors alike. You will combine high-level PA support with Front of House and facilities responsibilities, helping to create a structured, efficient and friendly workplace where our leaders and teams can perform at their best.

Main responsibilities

• Personal Assistant/Receptionist support: The overall purpose is to create and maintain a well organised and structured environment in which directors can be highly effective.
• Optimise directors / teams time via skilled, proactive diary and logistical management.
• Represent Fletcher positively with external support teams (e.g. at owners, advisors etc.) and manage external meetings where appropriate.
• Ensure meetings and events are thoughtfully planned and designed to maximise efficiency of directors time and to ensure they align to our business needs.
• Support the preparation of materials for key meetings, and attend management meetings and make notes, take minutes, or record actions, as appropriate.
• Assist the leadership team to thoughtfully respond to significant events in our colleagues lives.
• Provide general administrative support to the leadership team.

Reception Support

• Support the Business Support Manager with maintaining effective Front of House Service Delivery across the FSG Estate.
• General housekeeping and office maintenance – stock checking, restocking the kitchen throughout the day – cans, juice, tea, coffee, sugar, biscuits, kitchen rolls, hand wash, washing up liquid etc. Checking dates on milk and ensuring sufficient stock; pick up extra when required.
• Keeping the office clean and tidy throughout the day, including washing up and wiping down surfaces.
• Keeping the meeting rooms clean and stocked.
• Facilities support, deliveries – checking, unpacking and putting items away; updating the order spreadsheet; reporting missing items to supplier.
• Meeting rooms bookings – setting up meeting rooms and clearing them after use; organising lunches and laying them out.
• Dealing with visitors to the office.
• Collect post from Ground Floor Reception / distributing internal and external post / organising parcel deliveries.

Essential skills and experience

• Strong administrative and organisational skills, ideally gained in a PA/EA role.
• Excellent, effective communication and people skills with the ability to recognise and manage sensitive situations appropriately.
• Ability to work independently and to prioritise a workload, supporting several executives with different needs at different times.
• Excellent Microsoft Office (Word, Excel, PowerPoint and Outlook) skills.
• Ability to record and write accurate, concise minutes and notes of meetings.
• Demonstrable problem-solving skills.

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

About Fletchers Group

Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We offer hybrid and flexible working arrangements and invest in development and qualifications. We value connection and collaboration and provide clear paths for progression from apprenticeships to senior roles and Partnership. We are committed to inclusive hiring and to supporting a diverse workforce, including initiatives such as Disability Confident and Race at Work charter. Join us and be part of a law firm that’s growing and redefining what it means to work in legal services.