Cost Negotiator in Liverpool

Office locations: Manchester, Liverpool, Leeds, Bolton, Southport, Newcastle, and Birmingham. Hybrid working available – with the flexibility to work from home and collaborate in-office when needed. We offer hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices.

Fletchers Group have a fantastic opportunity to join our growing Costs Team. Fletchers Solicitors is a leading and fast-growing law firm specialising in Clinical Negligence and Personal Injury. As part of our continued expansion, we are recruiting Cost Negotiators and Senior Cost Negotiators to join our highly experienced Costs team.

This is an excellent opportunity for costs professionals at different stages of their careers to work on high-value, complex litigation, playing a key role in maximising recoveries and supporting successful client outcomes. Whether you are looking to further develop your expertise or take the next step into a more senior position with increased responsibility and influence, Fletchers offers the support, flexibility, and progression to help you succeed.

In Return Fletchers Offers:

• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure, with an option to purchase up to 3 extra days’ holiday per year, up to long service awards the 3 days after your 5th, 7th, and 9th full year of employment
• Pension scheme with tax-efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover some dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work-life balance
• Varied calendar of funded company social events
• Monthly voucher awards for winning nominees
• A genuinely supportive and friendly culture
• Ongoing training and professional development opportunities

Main Responsibilities:

• Managing own caseload using case management software
• Instruct Counsel to attend Detailed Assessment/Oral review or alternatively conduct own hearings
• Hit agreed recovery targets
• Undertaking accurate valuation
• Constant communication with fee earners
• Providing head of team updates on forecasts, recoveries, issue files
• Hit agreed daily chargeable hours target
• Keep MI fully up to date and accurate
• Deal with aged debt where applicable
• Review points of dispute
• Assist in bundle preparation
• Ensure SLA/Pipeline metrics adhered to
• Follow agreed processes
• Providing legal teams with costs advice
• Attending team meetings
• Providing feedback on recoveries/files/fee earning practices

The above list is not exhaustive of any other tasks, which may be required.

Essential Skills And Experience:

• Proven experience in dealing with high value Litigation and Negotiation cases
• Experience of Proclaim
• Experience of Cost Master
• Organisational, planning and communication skills
• Excellent customer service skills
• Good general IT skills
• Time management
• Ability to use initiative
• Working effectively within a team
• Attention to detail and the ability to meet tight deadlines

We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.

About Fletchers Group:

Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation.

We aspire to be the best place to work in the legal sector. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance.

At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles and Partnership.

We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development — we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time.

We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance.

Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services. Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, signed up to BITC's Race at Work charter, and working towards Henpicked's Menopause and Menstrual Friendly accreditations.