Litigation Executive – PI 2Wheel (Southport)

Location: Southport/Hybrid

Hybrid working available – with the flexibility to work from home and collaborate in‑office when needed. We are looking for a driven and detail‑oriented Litigation Executive to join our specialist Personal Injury team, focusing on 2‑Wheel RTA claims within the MOJ Portal. This is an exciting opportunity to manage a varied caseload of fast‑track claims while delivering exceptional client care and strong commercial outcomes.

In this role, you’ll take ownership of a caseload of 100–150 RTA personal injury files (up to £25,000), progressing claims efficiently from instruction through to settlement or escalation. You’ll play a key part in achieving performance targets, maximising recovery, and ensuring full compliance with regulatory and procedural standards. We’re seeking someone with hands‑on MOJ Portal experience, strong technical knowledge, and a proactive approach, who is confident valuing claims, negotiating settlements, and supporting vulnerable road users. If you thrive in a fast‑paced, target‑driven environment and are passionate about delivering excellent results for clients, we’d love to hear from you.

Benefits:

• 35 hours working week
• Bonus scheme (subject to targets being met)
• 35 days holiday a year including bank holidays and Christmas Closure; option to purchase up to 3 extra days per year
• Pension scheme with tax‑efficient salary sacrifice option
• Life Assurance Policy
• Medicash policy to cover certain dental, optical and other medical expenses
• Company sick pay
• Enhanced Maternity, Paternity and IVF schemes
• Flexible, agile working environment with a positive work‑life balance
• Varied calendar of funded company social events
• Monthly voucher awards for winning nominees
• A genuinely supportive and friendly culture
• Ongoing training and professional development opportunities

Responsibilities:

• Manage a caseload of approximately 100‑150 RTA MOJ portal personal injury claims.
• Progress claims through all stages of the MOJ portal, including:
• Initial review and liability assessment.
• Submission of Claim Notification Forms (CNFs).
• Instructing medical experts.
• Obtaining and reviewing medical evidence.
• Assessing quantum to value claims up to £25,000.
• Identifying cases that may exceed £25,000.
• Preparing settlement packs.
• Negotiating settlement with compensators/insurers.
• Exiting cases from the portal where appropriate and in a timely manner.
• Deliver timely progression of files in line with KPI requirements, service standards and procedural deadlines.
• Maximise damages recovery, costs recovery and settlement outcomes while balancing commercial and client objectives.
• Maintain accurate case management records, diary systems and file notes.
• Identify cases requiring escalation, litigation or technical input and refer accordingly.
• Provide a high standard of client care, keeping clients regularly updated and managing expectations throughout the life of the claim.

Essential Skills & Experience:

• Experience in personal injury claims.
• Knowledge of the MOJ portal.
• Working knowledge of Civil Procedure rules.
• Excellent organisational skills.
• Excellent communication skills, especially with clients.
• Excellent attention to detail.
• Target driven.
• Aware of business needs and able to assist other teams when required.
• Experience dealing with more than one medical report and valuing multiple injuries.
• Knowledge of caselaw and Highway Code relevant to vulnerable road user claims (motorcyclists, cyclists, pedestrians).

Desirable Skills & Experience:

• Experience of Proclaim.

EEO Statement: Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same.