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- Tasks: Lead analysis for transformative projects and drive measurable change across the business.
- Company: Join Fletchers Group, a dynamic law firm with a focus on innovation and growth.
- Benefits: Enjoy 35 days holiday, flexible working, and a supportive culture with ongoing training.
- Why this job: Make a real impact by turning insights into action in a fast-paced environment.
- Qualifications: 2:1 degree in a STEM subject and experience in delivering business solutions.
- Other info: Be part of a diverse team committed to colleague wellbeing and professional development.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Business Analyst – Transformation & Business Support | Fletchers Group
Location: Hybrid — with in-office coworking in Southport, Manchester, or Liverpool at least 1–2 times every two weeks.
We’re on a mission to make Fletchers better, faster, and stronger — and we need a Business Analyst who can turn insight into action. In our Transformation & Business Support team, you’ll work at the heart of change, leading analysis across projects and programmes of every size, from tech rollouts to process improvements. You’ll collaborate with people across the business, uncover opportunities, and shape solutions that deliver measurable impact. If you thrive on problem-solving, influencing change, and seeing the difference your work makes, this is your opportunity to help us supercharge growth and transformation.
In Return Fletchers Offers
- 35 hours working week
- Bonus scheme (subject to targets being met)
- 35 days holiday a year including bank holidays and Christmas Closure; option to purchase up to 3 extra days’ holiday per year (until long service award, the 3 days after 5th, 7th, and 9th full year)
- Pension scheme with tax-efficient salary sacrifice option
- Life Assurance Policy
- Medicash policy to cover some dental, optical and other medical expenses
- Company sick pay
- Enhanced Maternity, Paternity and IVF schemes
- Flexible, agile working environment with a positive work-life balance
- Varied calendar of funded company social events
- Monthly voucher awards for winning nominees
- A supportive and friendly culture
- Ongoing training and professional development opportunities
Main Responsibilities
- Lead business analysis for change projects and programmes (of all sizes) from concept to operational acceptance.
- Develop robust business ideas and opportunities using BA tools and techniques such as Gap Analysis, Cost-Benefit Analysis, POPIT and Data Modelling/Analysis.
- Analyse performance data and model processes to identify improvement opportunities.
- Apply BPMN 2.0 standards to model effective business processes and deliver quantifiable improvements.
- Engage stakeholders at all levels to capture, challenge and prioritise change requirements.
- Define and own BA activities, plans, and milestones from solution concept to full implementation.
- Collaborate with technical teams to articulate business needs, ensure feasibility, and support development and testing.
- Provide coaching and oversight to junior analysts to support high-quality results and professional growth.
- Build a positive culture of change by communicating outcomes thoughtfully and proactively.
- Support operational integration of improvements into standard ways of working (e.g. SOPs, training, visual management).
- Track and drive the implementation of changes at pace, focusing on outcome and measurable impact.
- Contribute to the ongoing development of the BA Practice (tools, techniques, ways of working).
Essential Skills And Experience
- 2:1 degree (or equivalent), ideally in a STEM subject.
- BCS Diploma in Business Analysis (or IIBA CBAP) – partial or working towards.
- Proven experience delivering business solutions balancing time, cost and quality.
- Strong analytical skills; confident in Excel (SQL desirable).
- Familiarity with BA tools such as Jira, Miro, Visio, and MS365 (or equivalents).
- Comfortable with both waterfall and agile delivery methods.
- Excellent stakeholder engagement and problem-solving skills.
- UK-based with full right to work.
- Willingness to travel to our offices 1–2 days every 2 weeks.
Desirable Skills And Experience
- Experience in the Legal Sector (Personal Injury/Clinical Negligence).
- Knowledge of Proclaim or similar case management systems.
- Lean Six Sigma or process improvement accreditation.
- TOGAF or other enterprise architecture qualification.
We reserve the right to close this role before the date specified depending on the calibre and volume of candidates.
About Fletchers Group
Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with rankings in The Legal 500 and Chambers & Partners. We have evolved into the Fletchers Group with ambitious plans for growth and innovation. We operate across England with offices in Manchester, Liverpool, Leeds, Bolton, Southport, Newcastle, Reading, Birmingham, Northampton and Cambridge. We offer hybrid and flexible working practices and a culture focused on colleague wellbeing and happiness. We invest in development and provide pathways from apprenticeships to senior roles and partnership. Our benefits package is designed to grow with you and recognise high performance. We are an inclusive employer and value diversity and equality of opportunity.
Join us and be part of a law firm that is growing and redefining work in legal services.
Fletchers Group is an inclusive employer with a diverse workforce. We welcome applications from all backgrounds. We’re proud of our work on the Disability Confident scheme and our commitment to other diversity standards.
Seniority level: Mid-Senior level | Employment type: Internship | Job function: Research, Analyst, and Information Technology | Industries: Legal Services
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Business Analyst- Transformation employer: Fletchers Group
Contact Detail:
Fletchers Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst- Transformation
✨Tip Number 1
Network like a pro! Reach out to current employees at Fletchers Group on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Business Analyst role.
✨Tip Number 2
Prepare for the interview by brushing up on your analytical skills. Be ready to discuss how you've used tools like Excel, SQL, or BPMN in past projects. Show us how you can turn data into actionable insights!
✨Tip Number 3
Don’t just focus on your technical skills; highlight your stakeholder engagement abilities too. Share examples of how you've influenced change and collaborated with teams to drive improvements.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Fletchers team and being part of our transformation journey.
We think you need these skills to ace Business Analyst- Transformation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Analyst role. Highlight relevant experience and skills that align with the job description, like your analytical skills and familiarity with BA tools. We want to see how you can turn insight into action!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for our Transformation & Business Support team. Let us know how you can help us supercharge growth!
Showcase Your Problem-Solving Skills: In your application, don’t forget to showcase your problem-solving skills. Share examples of how you've tackled challenges in the past, especially those that led to measurable improvements. We love seeing candidates who thrive on influencing change!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at Fletchers Group
✨Know Your Tools
Familiarise yourself with the BA tools mentioned in the job description, like Jira, Miro, and Visio. Being able to discuss how you've used these tools in past projects will show your practical experience and readiness for the role.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've applied analytical techniques such as Gap Analysis or Cost-Benefit Analysis. Highlight how your insights led to measurable improvements, as this aligns perfectly with what Fletchers is looking for.
✨Engage Stakeholders Effectively
Think of instances where you've successfully engaged stakeholders at various levels. Be ready to share how you captured their requirements and prioritised changes, as strong stakeholder engagement is crucial for this role.
✨Demonstrate Problem-Solving Abilities
Prepare to tackle hypothetical scenarios during the interview that test your problem-solving skills. Show how you approach challenges methodically and how your solutions have positively impacted previous projects.
