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- Tasks: Join our housekeeping team to maintain top-notch cleaning standards in a luxury hotel.
- Company: Flemings Mayfair is a historic, family-owned hotel in London's prestigious Mayfair area.
- Benefits: Enjoy meals on duty, service charge, pension scheme, and discounted rates for you and your family.
- Why this job: Be part of a dedicated team in a renowned hotel, enhancing guest experiences and showcasing your leadership skills.
- Qualifications: Must have at least two years of experience in a similar role with excellent attention to detail.
- Other info: Earn extra holiday days and enjoy special treat days after six months of employment.
The predicted salary is between 24000 - 36000 £ per year.
We are looking to recruit an Assistant Head Housekeeper to join our core housekeeping team.
You will be responsible, together with the Head Housekeeper and another Assistant, to achieve and maintain the highest level of cleaning standards throughout the Hotel. Experience in a luxury property is essential.
Main responsibilities include:
- Contribute to the smooth running of the Housekeeping Department.
- Adhere to, promote and train the department service standards.
- Pay particular attention to VIP guests and VIP supplies.
- Supervise and ensure all team members are aware of their responsibilities and are performing all duties to a consistently high standard.
- Ensure that all guests are greeted in a warm and courteous fashion and tended to in a professional manner by every team member.
- Co-ordinate individual and group arrivals and departures.
- Daily monitoring of rooms by conducting and documenting inspections of assigned rooms.
- Check the status of all rooms (i.e. out of order, VIPs etc) and communicate with appropriate personnel on a daily basis.
What about you?
The ideal candidate will be a genuine team player with at least two years experience in a similar role. You will be able to demonstrate the following skills:
- Excellent attention to detail
- Excellent leadership, interpersonal and communication skills
- Committed to delivering high levels of cleanliness
- Ability to work under pressure
- Able to display a pro-active approach to problem solving
- Good organisational skills
Our Benefits:
- Meals on Duty
- Service Charge
- Pension Scheme
- On the job training
- Refer a friend scheme
- Uniform and uniform care
- Able to earn extra holiday days
- Employee Assistance Programme
- Food & Beverage discounted rates
- Preferential room rates for yourself and family
- Special treat days
- Free Travel Card, zone 1-4, after 6 months employment
What about us?
Flemings Mayfair is one of the few remaining family-owned hotels in London and also one of the oldest, having opened in 1851. Part of Small Luxury Hotels of the World, the award-winning hotel offers unrivalled luxury accommodation in Mayfair, one of London’s most prestigious neighbourhoods; moments from Green Park, Piccadilly and a short walk from Buckingham Palace. Fully refurbished in 2016, the hotel’s sumptuous new interiors are a chic blend of contemporary style and Georgian elegance with an intimacy that belies the 129 deluxe rooms, luxury suites and ten apartments.
Assistant Head Housekeeper employer: Flemings Mayfair
Contact Detail:
Flemings Mayfair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Head Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols of luxury hotels. Understanding what sets a luxury property apart will help you demonstrate your knowledge during any interviews.
✨Tip Number 2
Highlight your experience with VIP guests in previous roles. Be prepared to discuss how you ensured their needs were met and how you contributed to a memorable stay.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Discuss any training or mentoring you've provided to ensure high standards are maintained.
✨Tip Number 4
Research Flemings Mayfair and its unique offerings. Being knowledgeable about the hotel’s history and its position within the luxury market can set you apart as a candidate who is genuinely interested in the role.
We think you need these skills to ace Assistant Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housekeeping, especially in luxury properties. Emphasise your leadership skills and any relevant achievements that demonstrate your attention to detail and ability to work under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the hospitality industry. Mention specific experiences that relate to the responsibilities outlined in the job description, such as supervising teams or ensuring high cleaning standards.
Highlight Relevant Skills: In your application, clearly outline your interpersonal and communication skills. Provide examples of how you've successfully managed teams or resolved issues in previous roles, as these are key attributes for the Assistant Head Housekeeper position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Flemings Mayfair
✨Showcase Your Experience
Make sure to highlight your previous experience in luxury properties. Discuss specific examples of how you've maintained high cleaning standards and contributed to a smooth-running housekeeping department.
✨Demonstrate Leadership Skills
As an Assistant Head Housekeeper, you'll need to lead a team. Be prepared to share instances where you've successfully supervised staff, trained new team members, or resolved conflicts within the team.
✨Emphasise Attention to Detail
This role requires excellent attention to detail. During the interview, mention how you ensure that every room meets the highest standards and how you conduct thorough inspections.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as dealing with VIP guests or managing under pressure. Think through your responses in advance to demonstrate your problem-solving skills.
