At a Glance
- Tasks: Lead digital strategies and manage client relationships in a dynamic team environment.
- Company: Join an award-winning global communications agency known for creativity and inclusivity.
- Benefits: Enjoy flexible working, a supportive culture, and unique perks like yoga and wellness sessions.
- Other info: Must be eligible to work in the UK and available for in-office collaboration at least three days a week.
- Why this job: Be part of impactful campaigns across diverse sectors while collaborating with a creative team.
- Qualifications: Experience in digital communications and a passion for innovative storytelling are essential.
The predicted salary is between 43200 - 72000 £ per year.
If you’re looking to continue your communications career in an award-winning global agency, then this might just be the role for you!
Why FleishmanHillard?
We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions at the Cannes International Festival of Creativity in previous years.
We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EY’s National Equality Standard (twice!), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process.
The Opportunity We’re seeking a forward-thinking Senior Account Manager to join our friendly social and digital team. If you’re a strategic digital thinker, passionate about earned-led storytelling, and thrive at the intersection of creativity, data, and innovation this might just be the role for you.
As a key client-facing member, you’ll develop and support integrated programmes across sectors, with a strong corporate communications focus. You’ll blend social, influencer, paid, content, and data insight to shape reputation, manage issues, elevate executive visibility, and drive measurable outcomes for leading global brands.
What Makes Our Team Special Our digital practice brings together specialists in strategy, paid media, social, content, influencer marketing, and design. We collaborate to create smart, audience-first work that’s both strategically sound and creatively brave. From global brand launches to executive social media, our work is as varied as our client list—and no two days are the same.
You’ll work alongside a diverse, collaborative team at the forefront of digital trends, helping clients drive real change, whether it’s building brand awareness, navigating crisis, or delivering performance-driven campaigns.
What You’ll Do
- Act as a key digital point of contact for clients, building trusted relationships and understanding their business needs
- Lead day-to-day digital activity for marquee accounts, ensuring flawless execution and delivery
- Oversee the development of platform-specific social content and digital strategies
- Monitor and adapt campaigns using analytics and insight
- Apply digital trends and innovation to client briefs and agency thought leadership
- Manage budgets and account performance, ensuring projects are delivered on time and to the highest standards
- Guide and mentor junior team members, supporting skill development and workload management
- Identify growth opportunities within existing accounts and support new business proposals and pitches
- Expand your media and industry network, representing the agency at events and sharing insights
About you
- Experienced in digital within a communications agency, with a track record of delivering outstanding PR and social campaigns
- Adept at client management and providing strategic digital counsel
- Skilled in content creation, writing, presenting, and reporting
- Organised, proactive, and results-driven, with a passion for digital communications and innovation
- Collaborative, inclusive, and committed to continuous learning
- Excited by the opportunity to work across a variety of sectors, including healthcare, FMCG, hospitality, and more
- Ready to bring new ideas and creativity to a team that’s making a real impact
Eligibility
You must have the right to work in the UK and be able to work in our Bankside office at least 3 days p/week.
What We Offer You
- A warm and friendly team with a fantastic portfolio of global and UK clients
- A truly global network, the opportunity to be part of multi-market campaigns, regularly working with colleagues across the globe.
- A strengths-based L&D framework with an in-house coach and development opportunities for career defining work.
- We’ve fully embraced hybrid and flexible working. We have a great office and human contact remains an important element of our culture
- Work-life balance, we all work hard but having a life outside work matters to all of us, and we support each other to achieve it.
- Culture Club – from office manicures, nutritionists, inhouse massage and acupressure sessions, to Yoga on the roof terrace, quizzes, boot camps, exhibits and summer and Christmas get-togethers.
- Opportunities to join our Employee Resource Groups (global and local), the Shadow Board or DE&I Steering committee.
We treat your data in the strictest confidence. For further information our Data & Privacy policy is located on our website.
Apologies in advance but due to the volume of applications we receive we are unable to respond to every application individually.
#LI-Hybrid
Senior Account Manager - Social & Digital -Global Communications Agency in London employer: FleishmanHillard
FleishmanHillard is an award-winning PR agency that prioritises inclusivity and employee well-being, making it an exceptional employer for those seeking a meaningful career in communications. With a strong focus on professional development, flexible working arrangements, and a vibrant work culture that includes unique perks like wellness sessions and community engagement opportunities, employees are empowered to thrive both personally and professionally. Join a dynamic team where your insights will shape impactful strategies for global clients while enjoying a supportive environment that values diversity and work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager - Social & Digital -Global Communications Agency in London
✨Tip Number 1
Network with professionals in the communications and digital marketing sectors. Attend industry events, webinars, or local meetups to connect with people who work at FleishmanHillard or similar agencies. Building these relationships can give you insights into the company culture and potentially lead to referrals.
✨Tip Number 2
Stay updated on the latest trends in digital communications and PR. Follow relevant blogs, podcasts, and social media accounts to understand what’s currently shaping the industry. This knowledge will not only help you in interviews but also demonstrate your passion for the field.
✨Tip Number 3
Prepare to discuss specific campaigns you've worked on that align with the role's requirements. Be ready to explain your strategic thinking, how you managed client relationships, and the measurable outcomes of your efforts. This will showcase your experience and fit for the Senior Account Manager position.
✨Tip Number 4
Familiarise yourself with FleishmanHillard's recent work and case studies. Understanding their approach to integrated programmes and digital strategies will allow you to speak knowledgeably about how you can contribute to their team and help drive results for their clients.
We think you need these skills to ace Senior Account Manager - Social & Digital -Global Communications Agency in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in digital communications and PR. Focus on specific campaigns you've managed, particularly those that demonstrate your strategic thinking and client management skills.
Craft a Compelling Cover Letter:In your cover letter, express your passion for digital storytelling and how your background aligns with the role. Mention specific achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Creativity:If possible, include examples of your work or a portfolio link that showcases your content creation and campaign strategies. This will help demonstrate your ability to deliver innovative solutions.
Highlight Your Collaborative Skills:Emphasise your experience working in diverse teams and your ability to mentor junior members. This is crucial for the role, so provide examples of how you've contributed to team success in previous positions.
How to prepare for a job interview at FleishmanHillard
✨Showcase Your Digital Expertise
Make sure to highlight your experience in digital communications during the interview. Be prepared to discuss specific campaigns you've worked on, focusing on how you blended creativity with data insights to achieve measurable outcomes.
✨Demonstrate Client Management Skills
Since this role involves being a key point of contact for clients, share examples of how you've built trusted relationships and provided strategic counsel. Discuss any challenges you've faced and how you overcame them to ensure client satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Prepare scenarios where you've had to adapt campaigns based on analytics or trends, showcasing your ability to think on your feet and innovate.
✨Emphasise Collaboration and Mentorship
This role requires working closely with a diverse team and mentoring junior members. Share your experiences in collaborative projects and how you've supported others in their professional development, demonstrating your commitment to an inclusive work environment.
