Digital Senior Account Executive - Global Communications Agency

Overview

• Integrated account work: You’ll work on genuinely integrated accounts where digital sits at the centre of the work, collaborating closely with strategy, creative, corporate affairs, health and social teams across the agency.
• Campaign delivery and digital innovation: You’ll play a key role in shaping and delivering digital campaigns for major global brands, spanning social content, influencer activity, paid, reporting and digital innovation projects.
• Client management and global coordination: You’ll build strong client relationships and help lead day-to-day account management across complex international programmes across sectors such as healthcare, finance, energy, FMCG and professional services.
• High-profile global campaigns: You’ll have the opportunity to support major global campaigns and integrated workstreams, where you’ll contribute with ideas, shape approaches and push digital thinking forward.
• Cross-network collaboration: You’ll be part of a collaborative digital team working across the Omnicom network.
• Learning & development: You’ll continue developing your expertise across both digital communications, with structured training, mentoring and opportunities to broaden your experience across platforms and disciplines.
• Culture & progression: You’ll join a team that values curiosity, initiative and fresh thinking, where you’ll be encouraged to contribute proactively and help drive digital growth across accounts.

The day to day includes:

• Social media copy and content development: Developing short- and/or long-form content for the client’s platforms (incl. Meta, LinkedIn, X, and more), aligned to client briefs and brand guidelines.
• Project management and coordination: Tracking project timelines and deliverables, regularly updating cross-functional team members, coordinating workflows to ensure timely project delivery.
• Research: Conducting ad-hoc desk research asks to analyse target audience demographics, behaviours and social media trends; using social listening tools to identify trends, sentiment and conversation topics.
• Reporting: Analysing social media metrics and campaign performance data, to create performance dashboards and reports summarising key data points and trends, identifying performance insights and optimisation opportunities.
• Attending and supporting client meetings and presentations: Participating in client calls (online and in-person), taking detailed notes on client feedback, requests and approvals; documenting action items and deadlines, following up internally and externally; providing support materials for client presentations (e.g., data, case studies, proposals).
• Creating content briefs and campaign plans: Translating briefs into content plans, outlining campaign objectives, key messages, content pillars and posting schedules; identifying content gaps and proposing content ideas aligned to client objectives; promptly actioning on client feedback and approvals.
• Monitoring social and digital channels and trends: Following client social accounts and competitor accounts to flag important activity or changes; staying on top of platform algorithm changes, new features, trends and best practices, alerting the Digital or account team where necessary.
• Supporting new business: Conducting research for RFP responses and pitches; developing presentation materials, proposals, background briefings; attending pitches and supporting presentation delivery and Q&A.
• Stakeholder management: Handling day-to-day outreach to media contacts, influencers, and digital partners on behalf of clients.
• Admin and operations: Maintaining accurate timesheets, activity logs, and project documentation; organising and filing client materials, campaign assets and approval documentation; supporting the team with scheduling, meeting coordination and administrative tasks, flagging inefficiencies or project improvements as needed.

About you

• Experience with digital and social media management and measurement platforms including at least some of the following: Facebook, Instagram, X, LinkedIn, YouTube, TikTok, Reddit, Pinterest, other emerging platforms.
• Strong written and verbal communications skills with good attention to detail; is confident developing materials for review.
• Experience in a stakeholder-facing role, and is confident handling day-to-day interactions and developing peer-to-peer relationships.
• Understanding and interest in LLMs and how they can support client work and delivery output.
• Experience in paid campaign content development and/or delivery desirable.
• Content production skills, including knowledge of digital design tools (e.g., Canva, Adobe Suite) desirable.
• SEO & GEO experience desirable.

If this sounds like you, we'd love to hear from you!

What we offer:

• A warm and friendly team with a fantastic portfolio of global and UK clients.
• A truly global network, the opportunity to be part of multi-market campaigns, regularly working with colleagues across the globe.
• Global mobility, a programme of short-term or permanent exchange opportunities, particularly in EMEA or the US.
• A strengths-based L&D framework with an in-house coach and development opportunities for career defining work.
• Flexibility. We’ve fully embraced hybrid and flexible working. We have a great office and human contact remains an important element of our culture.
• Work-life balance, we all work hard but having a life outside work matters to all of us, and we support each other to achieve it.
• Culture Club – from office manicures, nutritionists, in-house massage and acupressure sessions, to Yoga on the roof terrace, quizzes, boot camps, exhibits and summer and Christmas get-togethers.
• Opportunities to join our Employee Resource Groups (global and local), the Shadow Board or DE&I Steering committee.
• A Career Guardian Scheme for underrepresented talent and mentorship opportunities.
• Pro-bono comms, volunteer opportunities and personal charity matching.
• 30 days of holiday plus a day off on your birthday (or that of your child), plus all days between Christmas and New Year and a buy-back scheme for those who want more.
• 6-12 week sabbaticals!
• BUPA medical cover – including 24/7 virtual GP, funded eye tests, fertility, and menopause support.
• Permanent Health Insurance.
• Employee Assistance Programme (EAP).
• Generous Pension contributions, personal finance clinics and Life Assurance.
• Discounted gym membership and FHeel Well reimbursement.
• Cycle2Work scheme and season ticket loans.
• Generous parental leave and emergency childcare provision.
• Passion Project Grants – funding for your passions outside of work.
• Retail, dinner or spa vouchers for key milestones.
• Omnicom employee discounts across a variety of high-street retail, travel and entertainment venues.

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Apologies in advance but due to the high volume of applications we receive we are unable to respond to every application individually.