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- Tasks: Lead crisis communications and support clients through challenging situations.
- Company: Award-winning global communications agency with a commitment to inclusivity.
- Benefits: Flexible working, career development, and a supportive team culture.
- Why this job: Join a top agency and make a real impact in crisis management.
- Qualifications: Experience in crisis communications and strong writing skills required.
- Other info: Dynamic environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Associate Director, Crisis & Issues (12 Month Maternity Contract) – Global Communications Agency
If you’re looking to continue your communications career in an award-winning global agency, then this might just be the role for you!
Why FleishmanHillard?
We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions at the Cannes International Festival of Creativity in previous years.
We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EY’s National Equality Standard (twice!), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process.
The Team
As a member of the corporate team, you will part of a small number of specialist crisis counsellors who lead on crisis comms – both crisis preparation and crisis response. The team support a combination of pure play crisis clients, as well as embedded as crisis specialists on retained corporate clients and projects.
The team have experience in a broad range of issues including, counselling clients through Public Inquiries and High Court cases, workplace culture issues, DE&I challenges, business interruption, sustainability and product recalls. In addition, over the last five years, the team has built a strong presence in cyber incident response and is one of the leading consultancies in this space with an impressive list of insurer and legal partners.
The Role
This position is offered as a 12-month maternity cover.
Key Responsibilities Include
- Support the senior team in identifying and targeting new client prospects where there is a clear opportunity for crisis & issues expertise.
- Build a network of external and internal (FH Global) contacts that lead to new business referrals.
- Support on marketing initiatives that build the reputation of FH in the crisis space and lead to new business enquiries.
- Look for opportunities to maintain and grow relationships with crisis clients – either introducing to other parts of the business (e.g. social) or growing the scope within the agency.
- Assist in drafting new business responses and pitching for new business, as required.
- Help drive forward the marketing effort, including coming up with ideas of marketing activities and drafting content, as required.
- Look for opportunities to maintain and grow relationships with crisis clients – either introducing to other parts of the business (e.g. social) or growing the scope within the agency.
- Maintain financial overview of specific activations, including providing regular financial updates to clients.
- Work with the senior crisis team to ensure the profitability of accounts through careful fiscal management.
About You
- Extensive experience responding to incident, issues or crisis situations, and advising clients
- Cyber communications/cyber incident response work including knowledge of the cyber landscape
- Writing for incident, issues and crisis scenarios
- Ability to react quickly, thoughtfully and effectively to new information being shared, including on calls
- Excellent experience with drafting media statements and handling incoming media calls
- Excellent understanding of current affairs in the UK, with good awareness of the US, Europe and an ability to understand global perspectives
- Strong collaborator
- Eligibility – you must have the right to work in the UK and be able to work in our Bankside office at least 3 days p/week.
What We Offer You
- A warm and friendly team with a fantastic portfolio of global and UK clients
- A truly global network, the opportunity to be part of multi-market campaigns, regularly working with colleagues across the globe.
- A strengths-based L&D framework with an in-house coach and development opportunities for career defining work.
- We’ve fully embraced hybrid and flexible working. We have a great office and human contact remains an important element of our culture
- Work-life balance, we all work hard but having a life outside work matters to all of us, and we support each other to achieve it.
- Culture Club – from office manicures, nutritionists, inhouse massage and acupressure sessions, to Yoga on the roof terrace, quizzes, boot camps, exhibits and summer and Christmas get-togethers.
- Opportunities to join our Employee Resource Groups (global and local), the Shadow Board or DE&I Steering committee.
We treat your data in the strictest confidence. For further information our Data & Privacy policy is located on our website.
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Associate Director, Crisis & Issues (12 Month Maternity Contract) - Global Communications Agency employer: FleishmanHillard
Contact Detail:
FleishmanHillard Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director, Crisis & Issues (12 Month Maternity Contract) - Global Communications Agency
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to folks on LinkedIn. Building relationships can lead to opportunities that aren’t even advertised.
✨Ace the Interview
Prepare for your interviews by researching the company and practising common questions. Think about how your experience aligns with their needs, especially in crisis communications. Show them you’re not just a fit, but the perfect fit!
✨Follow Up
After your interview, send a quick thank-you email to express your appreciation. It’s a simple gesture that keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great way to reiterate your key points!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest roles and updates there, so keep checking back!
We think you need these skills to ace Associate Director, Crisis & Issues (12 Month Maternity Contract) - Global Communications Agency
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Associate Director role. Highlight your experience in crisis communications and any relevant projects you've worked on. We want to see how your skills align with what we do!
Showcase Your Experience: When detailing your past roles, focus on specific examples where you've successfully managed crisis situations. We love seeing real-life applications of your skills, so don’t hold back on the details!
Be Authentic: Let your personality shine through in your application. We value authenticity and want to get a sense of who you are beyond your professional achievements. A bit of your unique voice can make a big difference!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at FleishmanHillard
✨Know Your Crisis Comms Inside Out
Make sure you brush up on your crisis communication knowledge. Familiarise yourself with recent case studies and examples of effective crisis management. This will not only show your expertise but also demonstrate your passion for the field.
✨Showcase Your Collaboration Skills
As a key part of a small team, collaboration is crucial. Prepare examples of how you've successfully worked with others in high-pressure situations. Highlight your ability to build relationships and maintain client connections, as this is vital for the role.
✨Stay Current on Global Affairs
Keep yourself updated on current affairs, especially those related to crisis situations. Being able to discuss recent events and their implications during the interview will showcase your awareness and readiness to tackle real-world issues.
✨Prepare Thoughtful Questions
Interviews are a two-way street! Prepare insightful questions about the agency's approach to crisis management and their future goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.