Account Manager - Corporate & Financial Services Communications

Why FleishmanHillard? We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions at the Cannes International Festival of Creativity in previous years. We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EY’s National Equality Standard (twice!), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process.

The team Our Corporate Affairs team plays a central role in helping clients build and protect their reputation across a broad range of stakeholder groups. Working at the intersection of media, politics, business and society, they advise clients on strategic communications, media engagement, issues and crisis management, regulatory positioning, executive visibility, and thought leadership.

Overview In this role, you'll develop genuine depth across corporate affairs and financial services: advising clients on corporate reputation, media engagement and issues management, while simultaneously building fluency in the fast-moving world of financial services – from regulatory affairs to B2B and B2C campaigns spanning some of the world's most recognised brands. Our Financial Services work sits within the wider corporate practice and spans a broad range of disciplines – including corporate communications, B2B thought leadership, content marketing, consumer-facing campaigns, stakeholder engagement, press office and social and influencer comms. Our FS clients range from well-known consumer-facing brands to specialist B2B players, meaning no two briefs are alike!

The day to day includes:

• Leading on media relations across UK and international media – developing targeted media lists, drafting pitches and press release announcements, and confidently selling in stories to journalists at top-tier global outlets and trade publications.
• Keeping accounts running smoothly through strong project management – tracking activity and deliverables, providing concise and accurate updates to the account lead and senior team (including media coverage, relevant sector news and client developments), and supporting the team in driving projects through to completion with rigour and attention to detail.
• Handling clients with confidence and professionalism – responding to client requests promptly and effectively, whether on email or on calls, flagging anything that needs senior input and proactively driving forward activity to keep momentum on accounts.
• Contributing to strategy and messaging – developing communications plans grounded in audience insight, with an eye to channel selection, content strategy and smart measurement to demonstrate impact.
• Enabling clients to build closer relationships with stakeholders by supporting and managing events, roundtables, partnerships and briefings.
• Mentoring and supporting junior team members, providing regular feedback and guidance to help them grow and develop.
• Being actively involved in new business efforts, including contributing to proposals and pitches, supporting marketing activity and networking with prospects across both practice areas.
• Working with other FleishmanHillard offices, ensuring processes and systems work efficiently and supporting the development of multi-country campaigns lead from London.
• Contributing to London office, global and regional network initiatives and knowledge sharing across the corporate and financial services community.
• Delivering continuous feedback, both upwards and downwards, to help us be more inclusive, supportive and effective as a team.

About you

• Strong media relations experience – confident media handler, ability to develop media lists, draft pitches, press release announcements and sell-in to journalists in top tier global media and trade publications; enjoys hitting the phones, knows what makes a good media story, aware of the media environment, etc.
• Financial services knowledge – understanding of the broad financial services landscape, an interest in regulatory matters and macro landscape that will impact client’s operating environments across B2B/B2C briefs.
• Organisation and detailed project management – ability to provide concise, accurate updates to the account lead and senior team, including media coverage, relevant sector news and updates; ability to track activity and deliverables, to support team in seeing projects to completion.
• Client handling – ability to confidently and proactively handle requests from clients both on email and on calls, flagging up to the team when needed and driving forward activity.

If this sounds like you, we'd love to hear from you!

What we offer:

• A warm and friendly team with a fantastic portfolio of global and UK clients.
• A truly global network, the opportunity to be part of multi-market campaigns, regularly working with colleagues across the globe.
• Global mobility, a programme of short-term or permanent exchange opportunities, particularly in EMEA or the US.
• A strengths-based L&D framework with an in-house coach and development opportunities for career defining work.
• Flexibility. We’ve fully embraced hybrid and flexible working. We have a great office and human contact remains an important element of our culture.
• Work-life balance, we all work hard but having a life outside work matters to all of us, and we support each other to achieve it.
• Culture Club – from office manicures, nutritionists, inhouse massage and acupressure sessions, to Yoga on the roof terrace, quizzes, boot camps, exhibits and summer and Christmas get-togethers.
• Opportunities to join our Employee Resource Groups (global and local), the Shadow Board or DE&I Steering committee.
• A Career Guardian Scheme for underrepresented talent and mentorship opportunities.
• Pro-bono comms, volunteer opportunities and personal charity matching.
• 30 days of holiday plus a day off on your birthday (or that of your child), plus all days between Christmas and New Year and a buy-back scheme for those who want more.
• 6-12 week sabbaticals!
• BUPA medical cover – including 24/7 virtual GP, funded eye tests, fertility, and menopause support.
• Permanent Health Insurance.
• Employee Assistance Programme (EAP).
• Generous Pension contributions, personal finance clinics and Life Assurance.
• Discounted gym membership and FHeel Well reimbursement.
• Cycle2Work scheme and season ticket loans.
• Generous parental leave and emergency childcare provision.
• Passion Project Grants – funding for your passions outside of work.
• Retail, dinner or spa vouchers for key milestones.
• Omnicom employee discounts across a variety of high-street retail, travel and entertainment venues.

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