Senior Account Manager - Digital Healthcare Communications - Global Agency
Senior Account Manager - Digital Healthcare Communications - Global Agency

Senior Account Manager - Digital Healthcare Communications - Global Agency

London Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead digital healthcare campaigns and create innovative strategies for clients.
  • Company: Join FleishmanHillard, an award-winning global agency recognised for its inclusive culture and creativity.
  • Benefits: Enjoy flexible hybrid working, comprehensive wellbeing perks, and generous holidays including birthday leave.
  • Why this job: Be part of a diverse team driving impactful digital healthcare communications in a dynamic environment.
  • Qualifications: 4-6 years in digital strategy within healthcare; experience with various audiences and channels required.
  • Other info: Opportunities for growth, global mobility, and a vibrant workplace culture await you!

The predicted salary is between 36000 - 60000 ÂŁ per year.

Senior Account Manager – Digital Healthcare Communications – Global Agency

Join to apply for the Senior Account Manager – Digital Healthcare Communications – Global Agency role at FleishmanHillard UK

Senior Account Manager – Digital Healthcare Communications – Global Agency

4 days ago Be among the first 25 applicants

Join to apply for the Senior Account Manager – Digital Healthcare Communications – Global Agency role at FleishmanHillard UK

If you’re looking to continue your healthcare communications career in an award-winning global agency, then this might just be the role for you!
Why FleishmanHillard?
We have been named PRWeek’s Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age’s A-List; NAFE’s “Top 50 Companies for Executive Women” for six years running; and among our firm’s award-winning work we’ve taken home 5 Lions at the Cannes International Festival of Creativity in previous years.
We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EY’s National Equality Standard (twice!), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process.
The team
As part of the global FleishmanHillard and Omnicom healthcare network, our UK-based international team is the largest of 13 teams in Europe, offering deep, sector-specific expertise and award-winning creativity.
The team are a diverse bunch of collaborative individuals. Strategists, scientists, industry professionals, journalists, advocates and media professionals, all specialists within the healthcare sector. As creative as they are strategic, with a broad spectrum of talents, experiences and expertise which all come together to tackle complex issues and deliver outstanding results for our clients.
Who You Are

  • A digitally fluent communicator with experience in healthcare communications, and a deep passion for digital and social media excellence. You’re excited by the evolving nature of the digital landscape – from the latest AI tools for content creation, generative search optimisation and conversational AI, to immersive digital experiences, interactive content, and emerging healthcare platforms.
  • A collaborator and connector – curious, inquisitive, and passionate about creating outstanding, insight-led digital work that drives impact.
  • Proactive and solutions-oriented – you take initiative, spot opportunities to drive digital forward, and are comfortable owning client workstreams with minimal oversight.
  • Confident communicating digital thinking to non-digital specialists – making the complex simple and helping others feel empowered.
  • Ambitious to keep learning and help others grow – motivated by raising the quality of digital output across the team and business.

Key Responsibilities
Strategy & Planning

  • Develop integrated, audience-first, data-driven digital strategies for clients across a range of therapeutic areas – supporting awareness, engagement, education, and reputation goals.
  • Work alongside healthcare comms experts to concept, create and refine social media and digital-first content that is compliant, impactful and creatively ambitious.
  • Collaborate with data & analytics teams to define the right research questions, access meaningful audience insights, and translate findings into actionable strategies and tactical plans.
  • Partner with paid media specialists to integrate paid distribution into campaign strategies – ensuring channel mix, targeting and KPIs are aligned.
  • Act as an integrated partner to coordinate across practices and specialisms to drive a consistent standard of digital thinking and delivery – contributing to a culture of shared learning, experimentation and ambition.
  • Contribute digital thinking to proposals, pitches, and new business efforts – helping the team articulate bold, platform-relevant ideas for healthcare clients.

Execution and Performance

  • Lead the delivery of digital campaigns across social media, paid media, websites, influencer programs, and emerging channels.
  • Work with internal analytics and paid teams to track performance and optimise campaigns – helping to turn data into clear narratives and recommendations for clients.
  • Explore new channels, platforms, formats, technologies, and tools – bringing learnings and innovations to the team to enhance our digital thinking and outputs.

Internal Education & Innovation

  • Stay informed on digital trends, platform updates, healthcare channel evolutions, and emerging tech – especially in areas like AI, generative search, and immersive tech. Actively share insights and best practices to shape team thinking and future-ready work.
  • Champion digital upskilling by supporting and mentoring colleagues.

Required Experience & Skills

  • 4-6 years\’ experience in digital/social media strategy and execution within a healthcare communications, PR, or agency environment.
  • Experience working across different audiences (HCPs, patients, policy makers, regulators) and a variety of channels (social media, paid, HCP specialist channels etc.).
  • Ideally experience working within healthcare and life sciences and understanding of healthcare compliance frameworks and regulations.
  • Proven track record of managing multichannel campaigns from conception through execution.

Eligibility
You must have the right to work in the UK and be able to work in our Bankside office at least 3 days p/week
A Few Things We Think You’ll Love

  • A friendly and inclusive team with a global reach
  • Opportunities to work across multi-market campaigns and collaborate across our Omnicom network
  • A clear pathway for growth, development and leadership
  • Global mobility and secondment opportunities
  • Flexible hybrid working with a culture that truly values work-life balance
  • Amazing Culture Club perks – from rooftop yoga to in-house massages
  • Comprehensive wellbeing and benefits package (including BUPA, generous parental leave, gym membership, fertility & menopause support)
  • Generous holidays, including birthday leave, Christmas closure and sabbatical options

Ready to shape the future of healthcare communications?
We will always treat your data in the strictest confidence. For further information our Data & Privacy policy is located on our website.
Apologies in advance but due to the high volume of applications we receive we aren\’t always able to respond to every application individually.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Public Relations and Communications Services

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Senior Account Manager - Digital Healthcare Communications - Global Agency employer: FleishmanHillard UK

FleishmanHillard UK is an award-winning global agency that prioritises inclusivity and employee growth, making it an exceptional employer for those in healthcare communications. With a vibrant work culture that values collaboration and creativity, employees benefit from flexible hybrid working, comprehensive wellbeing packages, and numerous opportunities for professional development within a supportive team environment. Located in London, the agency offers a dynamic setting where innovative digital strategies are crafted to shape the future of healthcare communications.
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Contact Detail:

FleishmanHillard UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Manager - Digital Healthcare Communications - Global Agency

✨Tip Number 1

Familiarise yourself with the latest trends in digital healthcare communications. This includes understanding AI tools, social media strategies, and emerging platforms. Being well-versed in these areas will help you stand out during discussions with the hiring team.

✨Tip Number 2

Network with professionals in the healthcare communications field. Attend industry events or webinars to connect with current employees at FleishmanHillard or similar agencies. Building these relationships can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Prepare to discuss your experience with multichannel campaigns in detail. Be ready to share specific examples of how you've successfully managed projects from conception to execution, particularly in a healthcare context. This will demonstrate your capability to handle the responsibilities of the role.

✨Tip Number 4

Showcase your passion for digital innovation by sharing your thoughts on future trends in healthcare communications. Whether it's about immersive tech or generative search, having a forward-thinking perspective will resonate well with the team at FleishmanHillard.

We think you need these skills to ace Senior Account Manager - Digital Healthcare Communications - Global Agency

Digital Communication Skills
Healthcare Communications Expertise
Social Media Strategy
Data-Driven Decision Making
Campaign Management
Client Relationship Management
Content Creation and Curation
Understanding of Healthcare Compliance
Analytical Skills
Proactive Problem Solving
Collaboration and Teamwork
Mentoring and Coaching
Adaptability to Digital Trends
Knowledge of Emerging Technologies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in digital healthcare communications. Focus on your achievements in managing multichannel campaigns and your familiarity with healthcare compliance frameworks.

Craft a Compelling Cover Letter: In your cover letter, express your passion for digital media and healthcare communications. Mention specific examples of how you've driven digital strategies and collaborated with diverse teams to achieve impactful results.

Showcase Your Digital Fluency: Demonstrate your understanding of the latest digital trends and tools in your application. Discuss any experience you have with AI tools, social media strategies, and emerging healthcare platforms to show you're up-to-date with industry developments.

Highlight Collaborative Skills: Since the role requires working with various specialists, emphasise your ability to collaborate effectively. Provide examples of past projects where you successfully partnered with different teams to deliver outstanding results.

How to prepare for a job interview at FleishmanHillard UK

✨Showcase Your Digital Savvy

As a Senior Account Manager in Digital Healthcare Communications, it's crucial to demonstrate your understanding of the latest digital trends and tools. Be prepared to discuss specific examples of how you've successfully implemented digital strategies in past roles, especially those that align with healthcare communications.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills and ability to manage client relationships. Think about past experiences where you had to navigate complex issues or drive digital initiatives, and be ready to articulate your thought process and outcomes.

✨Emphasise Collaboration Skills

Collaboration is key in this role, so highlight your experience working with diverse teams. Share examples of how you've partnered with different specialists, such as data analysts or creative teams, to deliver successful campaigns, showcasing your ability to connect and communicate effectively.

✨Demonstrate a Growth Mindset

FleishmanHillard values continuous learning and development. Be sure to express your enthusiasm for personal growth and how you’ve helped others in your team improve their skills. Discuss any relevant training or mentoring experiences that illustrate your commitment to raising the quality of digital output.

Senior Account Manager - Digital Healthcare Communications - Global Agency
FleishmanHillard UK
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  • Senior Account Manager - Digital Healthcare Communications - Global Agency

    London
    Full-Time
    36000 - 60000 ÂŁ / year (est.)

    Application deadline: 2027-09-01

  • F

    FleishmanHillard UK

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