At a Glance
- Tasks: Join us as a Commercial Services Administrator, handling customer interactions and processing settlements.
- Company: Corpay is a global leader in business payments, innovating smarter solutions since 2000.
- Benefits: Enjoy hybrid work, private healthcare, 25 days holiday, and access to LinkedIn learning.
- Why this job: Be part of a diverse culture that values innovation and personal growth while making a global impact.
- Qualifications: Strong communication skills, customer focus, good numeracy, and proficiency in Excel are essential.
- Other info: This role offers formal training and a supportive environment for career development.
The predicted salary is between 30000 - 42000 £ per year.
- remember your preferences (such as language);
- monitor the general performance of our visitors’ experience when on our website – this information then allows us to improve the usability of our website for you and all our other visitors;
- store essential information to allow you to register and/or login to our site;
- allow you to share any of our website’s pages with your social networks – but only if you explicitly choose to.
- (twitter) guest_id, k, _twitter_sess, original_referer
- (facebook) datr, lu
- (g+1) PREF, SID, HSID, SSID
- TribePad – this allows you to login to our social recruitment management platform
- trackerToken-4 – this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website.
- visitToken-4 – this is similar to Google Analytics but specifically allows us to determine which of our marketing activities from which you found our website.
Commercial Services Administrator page is loaded
Commercial Services Administrator
Apply locations Meriden time type Full time posted on Posted 23 Days Ago job requisition id R06606
Your role
What you\’ll be doing
What We Need
Corpay is currently looking to hire a Commercial Services Administrator within our Epyx division. This position falls under our Fuel & Fleet Payments line of business, located in Meriden, West Midlands, UK. In this role, you will be reporting to Commercial Services Manager.
How We Work
As a Commercial Services Administrator, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:
-
Assigned workspace in office and home office setup
-
Company-issued equipment
-
Formal, hands-on training
Role Responsibilities
The responsibilities of the role will include:
-
Accurate execution of Epyx & Corpay^ processes.
-
Processing cash, reporting and customer interactions relating to settlement activities.
-
Identification and correct handling of overdue settlement accounts and escalate to line manager where appropriate.
-
Deal directly with customers and suppliers to support claims procedures and meet KPIs.
-
Build and develop positive relationships with all internal and external colleagues, suppliers and customers.
-
Contribute to service delivery levels by providing guidance to others and supporting the decision-making processes wherever possible.
-
Giving timely responses and resolutions to internal and external queries.
-
Responsible for meeting departmental targets and deadlines.
-
Maintenance of internal information database comprising customer data for assessment purposes. Ensure compliance with General Data Protection Regulation where any payment information is provided.
Qualifications & Skills
-
Excellent communication skills both written and verbal.
-
Customer focused and able to communicate effectively with customers by telephone.
-
Excellent listening skills to identify and analyze problems, and the ability to use technical/product knowledge to find appropriate solutions for the customer.
-
Good numeracy skills.
-
Computer literate, especially with strong Excel skills.
-
Time management skills.
-
Commercial awareness.
-
Adherence to internal procedures and high attention to detail.
Benefits & Perks
-
4 X Life insurance
-
Pension scheme 5% employer contribution
-
Private Healthcare
-
25 days Holiday (plus Holiday Buy/Sell)
-
Access to benefits portal
-
Access to LinkedIn learning
Our Company & Purpose
CORPAY is a global leader in business payments, laser focused on developing smarter ways for businesses to pay their expenses. Since 2000, CORPAY has developed innovative digital solutions that help businesses better track, manage, and pay their expenses. Today, CORPAY is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries and geographies rely on our product portfolio to manage spending more quickly, efficiently and securely than ever before.
We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution and people. These values offer you the opportunity to ‘thrive & grow’ through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.
CORPAY is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:
-
Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.
-
Empowering our people to share their experiences and ideas through open forums and individual conversations; and
-
Valuing each person’s unique perspectives and individual contributions.
-
Embracing diversity enables our people to “make the difference” as CORPAY and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting www.CORPAY.com or following CORPAY on LinkedIn.
Equal Opportunity/Affirmative Action Employer
CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.
#LI-Hybrid
#LI-SI1
#INDOPS-INT
About Corpay
Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre-employment vetting by an independent supplier (Experian). This is in accordance with Corpay\’s Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.
Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.
Notice to Agency and Search Firm Representatives: Corpay will notaccept unsolicited CV\’s from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Similar Jobs (1)
Customer Support Advisor
locations Meriden time type Full time posted on Posted 15 Days Ago #J-18808-Ljbffr
Commercial Services Administrator employer: Fleetcor Europe LTD
Contact Detail:
Fleetcor Europe LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Services Administrator
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Commercial Services Administrator. Understanding the nuances of cash processing, customer interactions, and settlement activities will help you speak confidently about your relevant experience during interviews.
✨Tip Number 2
Brush up on your Excel skills, as strong computer literacy is essential for this role. Consider taking an online course or using tutorials to enhance your proficiency, which can set you apart from other candidates.
✨Tip Number 3
Demonstrate your customer-focused mindset by preparing examples of how you've effectively communicated with customers in the past. Highlighting your excellent listening skills and problem-solving abilities will resonate well with the hiring team.
✨Tip Number 4
Research Corpay's values and culture before your interview. Being able to articulate how your personal values align with theirs, especially around collaboration and innovation, can make a strong impression on the interviewers.
We think you need these skills to ace Commercial Services Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Commercial Services Administrator. Focus on your communication skills, customer service experience, and any relevant technical knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your previous experiences have prepared you for the tasks outlined in the job description, such as handling customer queries or managing data.
Highlight Key Skills: In your application, emphasise your excellent communication skills, attention to detail, and ability to work under pressure. These are crucial for the role, so provide examples of how you've demonstrated these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Commercial Services Administrator.
How to prepare for a job interview at Fleetcor Europe LTD
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Commercial Services Administrator. Familiarise yourself with tasks like processing cash, handling customer interactions, and maintaining databases. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare to discuss examples of how you've effectively communicated with customers in the past. Highlight your ability to listen, analyse problems, and provide solutions, as these skills are crucial for success in this role.
✨Demonstrate Attention to Detail
Given the importance of accuracy in processing and reporting, be ready to share instances where your attention to detail made a difference. Discuss how you ensure compliance with regulations and maintain high standards in your work.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, team dynamics, or specific challenges the department faces. This shows your genuine interest in the role and helps you assess if it's the right fit for you.