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- Tasks: Be the friendly face of our care home, welcoming residents and visitors with warmth.
- Company: Fleet Valley Care Home, a top-rated care provider in a supportive community.
- Benefits: Earn £12.71 per hour, enjoy 5.6 weeks annual leave, and receive paid PVG and uniform.
- Other info: Join a family-owned company that values trust, respect, and inclusivity.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Great communication skills, organisation, and a positive attitude are essential.
The predicted salary is between 26500 - 27500 £ per year.
Administration and Business Support - Fleet Valley Care Home
Contract: Part Time
Shift Type: Days
Contracted hours: 12 hours
Fleet Valley Care Home, located on the edge of the charming rural town of Gatehouse of Fleet, is thoughtfully designed to support small group living and a true sense of community. We provide high-quality nursing care and comfortable accommodation for up to 43 residents, all within a warm and supportive environment that feels like home. We are proud to hold an outstanding carehome.co.uk rating of 10 and Care Inspectorate grades of 5, 5, 5, 4, and 5, reflecting our commitment to excellence in care and resident wellbeing.
£12.71 per hour
Contracted to 12 hours per week - Thursday & Friday
Paid PVG, pension, uniform provided
5.6 weeks annual leave (based on a full time contract)
Role Overview
As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience. You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home. Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.
What We Are Looking For
- A friendly, professional and approachable manner
- Excellent communication and interpersonal skills
- Strong organisational and administrative skills
- Good IT skills including Microsoft Office and email systems
- Ability to manage multiple tasks and prioritise effectively
- A reliable and positive approach
Fleet Valley Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive. Our five core values Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.
Receptionist in Castle Douglas employer: Fleet Valley Care Home
Contact Detail:
Fleet Valley Care Home Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in Castle Douglas
✨Tip Number 1
Make sure to research Fleet Valley Care Home before your interview. Knowing about their values and commitment to care will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll be the first point of contact, so role-play common scenarios with a friend or family member. This will help you feel more confident and prepared for any questions they might throw your way.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Choose an outfit that’s professional yet comfortable, reflecting the warm and welcoming environment of Fleet Valley Care Home.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Receptionist in Castle Douglas
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and approachable nature shine through. We want to see the real you, so don’t be afraid to inject a bit of personality into your cover letter!
Tailor Your Application: Make sure to tailor your CV and cover letter to highlight your communication and organisational skills. Mention specific experiences that demonstrate how you can create a welcoming environment for residents and visitors.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to see your key skills and experiences at a glance. We appreciate straightforwardness!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Fleet Valley Care Home!
How to prepare for a job interview at Fleet Valley Care Home
✨Know the Company
Before your interview, take some time to research Fleet Valley Care Home. Understand their values, mission, and what makes them stand out in the care industry. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your People Skills
As a Receptionist, you'll be the first point of contact for residents and visitors. During the interview, highlight your communication and interpersonal skills. Share examples of how you've created a welcoming environment in previous roles or how you've handled difficult situations with kindness and professionalism.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. Be prepared to discuss how you manage multiple tasks and prioritise effectively. You could mention specific tools or methods you use to stay organised, such as digital calendars or task management apps, which can impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the training process, or how they uphold their core values of Trust, Respect, Passion, Kindness, and Inclusivity. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.