Telephone Business Development Manager in Manchester

Telephone Business Development Manager in Manchester

Manchester Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
Fleet Mortgages

At a Glance

  • Tasks: Promote Fleet Mortgages and build relationships with brokers to drive new business.
  • Company: Fleet Mortgages, a people-focused lender acquired by Starling Bank.
  • Benefits: Generous pension, 25 days leave, bonus scheme, and private medical insurance.
  • Other info: Hybrid working after probation with opportunities for career growth and industry qualifications.
  • Why this job: Join a dynamic team and make a real impact in the financial services industry.
  • Qualifications: Sales experience and excellent communication skills are essential; mortgage knowledge is a plus.

The predicted salary is between 30000 - 40000 £ per year.

Location: Manchester

Hybrid working post successful completion of 3-month probation

About Fleet Mortgages

We are Fleet Mortgages, a people-focused business specialising in buy-to-let lending. We’ve been providing our fair and trusted service since 2014, and we were acquired by Starling Bank in 2021. Today, we continue to start good conversations with intermediaries and brokers looking to secure finance for landlords and limited companies of all shapes and sizes. We pride ourselves on delivering exceptional BTL solutions to our partners while building a business to be proud of.

Job Purpose

We are looking for an additional Telephone BDM to join our Sales team, based in Manchester! Your role as Telephone BDM will be to promote Fleet Mortgages and provide expert knowledge on our products, lending criteria and technical expertise to our intermediary partners. To be successful in this role you will need to develop relationships with intermediaries and become a main point of contact for all future new business. You will also need to develop an effective and efficient working relationship with your partnered field BDM to maximize opportunities and provide an outstanding customer experience for our brokers.

Key Outputs & Responsibilities

  • Set up and enact telephone contact strategy with regional panel of brokers to develop relationships with them, get to know and understand their business and provide detailed and tailored information to intermediaries on Fleet Mortgage’s products and lending criteria.
  • Achieve set targets through the development of both new and existing intermediary relationships within the scope of Fleet’s current and day by day appetite for business.
  • Provide technical expertise to intermediaries on Fleet Mortgages’ products and underwriting criteria and technical IT support to intermediaries and problem solve intermediary portal issues.
  • Take full responsibility for regularly updating own knowledge on company products, processes and procedures in order to provide the best information at all times.
  • Act in a compliant manner at all times in line with regulatory guidelines.
  • Support team members across sales and the whole business to meet service standards and achieve results.
  • Understand and keep up to date on Fleet Mortgages’ competitor’s products.
  • Work collaboratively with all areas of the business.
  • Use the Contact Relationship Management (CRM) system to maintain and keep up to date records of contact with intermediaries.
  • Maximize new business potential within the scope of Fleet’s ongoing new business appetite.

Qualifications and Experience

  • Proven sales experience in either a face to face or telephone-based environment is essential.
  • Previous experience working in the Mortgage or Financial Services industry would be an advantage, but not essential.
  • Excellent communication skills, both written and verbal, is essential.
  • Enthusiastic, flexible and keen to learn and build a career in Financial Services.
  • PC literate with a good knowledge of Microsoft Office products including Word, Excel, PowerPoint and Outlook.
  • CeMAP would be an advantage, but not essential.

What we can offer you

  • 11% non-contributory pension scheme
  • 25 days annual leave plus bank holidays, increasing with length of service
  • Annual leave buying scheme
  • Bonus scheme
  • Private Medical Insurance
  • Life Assurance
  • Income Protection Scheme
  • Paid time off to volunteer
  • Enhanced Maternity and Paternity pay
  • Electric Vehicle Salary Sacrifice Scheme
  • Opportunity to gain formally recognised industry qualifications

Telephone Business Development Manager in Manchester employer: Fleet Mortgages

Fleet Mortgages is an excellent employer that prioritises its people, offering a supportive work environment where employees can thrive and grow. Located in Fleet, Hampshire, the company provides a range of benefits including a generous pension scheme, ample annual leave, and opportunities for professional development, making it an ideal place for those seeking meaningful and rewarding employment in the financial sector.

Fleet Mortgages

Contact Details:

Fleet Mortgages Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Telephone Business Development Manager in Manchester

Tip Number 1

Get to know the company inside out! Research Fleet Mortgages, their products, and their competitors. This way, when you chat with them, you can show off your knowledge and passion for what they do.

Tip Number 2

Practice your pitch! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are talking about your experience and how it relates to the Telephone BDM role, the better you'll come across.

Tip Number 3

Network like a pro! Connect with current employees on LinkedIn, join relevant groups, and engage in conversations. This can give you insider tips and might even lead to a referral!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Fleet Mortgages team.

We think you need these skills to ace Telephone Business Development Manager in Manchester

Sales Experience
Relationship Building
Product Knowledge
Lending Criteria Expertise
Technical IT Support
Problem-Solving Skills
Communication Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV speaks directly to the Telephone BDM role. Highlight your sales experience and any relevant knowledge of the mortgage or financial services industry. We want to see how your skills align with what we do at Fleet Mortgages!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can contribute to our team. Be sure to mention your communication skills and any experience with building relationships, as these are key for us.

Showcase Your Knowledge:Do a bit of homework on Fleet Mortgages and our products. Mentioning specific details in your application will show us that you're genuinely interested and have taken the time to understand our business. We love candidates who come prepared!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!

How to prepare for a job interview at Fleet Mortgages

Know Your Products Inside Out

Before the interview, make sure you have a solid understanding of Fleet Mortgages' products and lending criteria. This will not only help you answer questions confidently but also show your genuine interest in the role.

Practice Your Communication Skills

As a Telephone Business Development Manager, excellent communication is key. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable with speaking about your experience and how it relates to the job.

Research the Competition

Familiarise yourself with Fleet Mortgages' competitors and their offerings. Being able to discuss how Fleet stands out will demonstrate your proactive approach and understanding of the market, which is crucial for building relationships with intermediaries.

Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities within Fleet Mortgages. This shows that you're not just interested in the role, but also in how you can contribute to the company's success.