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- Tasks: Engage with customers, recommend gear, and provide exceptional service in a fast-paced retail environment.
- Company: Join Fleet Feet, the largest running retailer in the US, dedicated to inclusivity and community support.
- Benefits: Enjoy a fun atmosphere, training opportunities, product discounts, and community involvement.
- Why this job: Be part of a passionate team that believes running changes everything and values personal connections.
- Qualifications: Flexible schedule, customer service experience preferred, proactive learner, and a positive attitude.
- Other info: Opportunities available at both franchise locations and Fleet Feet Corporation.
The predicted salary is between 18000 - 30000 £ per year.
Our Company Overview: We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.
Responsibilities: As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.
Qualifications:
- Available to work a flexible schedule, including days, evenings, weekends, and holidays
- Experience in a customer-facing sales environment preferred
- Proactive learner and sound decision maker
- Passionate, positive, self-motivated and detail-oriented
- Accountable and adaptable
- Does the right thing
- Collaborative and customer-centric
- Willing to go above and beyond when needed
- Communicate professionally with customers and team
- Deliver the best customer experience by outfitting each customer that walks through the door
- Support all Fleet Feet initiatives, activities, and functions
Perks: High energy and fun atmosphere, training and advancement opportunities within the Fleet Feet brand, community involvement and community service activities, training program and product discounts, passionate team members.
Fleet Feet franchisees operate as independent business owners. If you apply and are hired at a Franchise location, you would be an employee of that Fleet Feet franchisee and not an employee of the Fleet Feet Corporation. We have opportunities within both our franchise locations and our Fleet Feet Corporation.
Contact Detail:
Fleet Feet Sports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate
✨Tip Number 1
Familiarise yourself with the Fleet Feet brand and its core values. Understanding their mission of delivering unmatched service will help you align your responses during interviews, showcasing how you can contribute to their customer-centric approach.
✨Tip Number 2
Engage with the local running community or participate in running events. This not only demonstrates your passion for running but also helps you build connections that could be beneficial when applying for the Retail Sales Associate position.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you went above and beyond for a customer, as this aligns perfectly with the responsibilities of an Outfitter at Fleet Feet.
✨Tip Number 4
Showcase your adaptability and willingness to learn. Be ready to share instances where you quickly adapted to new situations or learned new skills, as these traits are highly valued in a fast-paced retail environment like Fleet Feet.
We think you need these skills to ace Retail Sales Associate
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with Fleet Feet's core values and mission. Highlight your alignment with their belief that 'running changes everything' in your application to show you are a good fit for their inclusive and customer-centric environment.
Tailor Your CV: Make sure your CV reflects relevant experience in customer-facing roles. Emphasise any previous sales experience and your ability to provide exceptional customer service, as these are key aspects of the Retail Sales Associate position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for running and how it relates to your desire to work at Fleet Feet. Mention specific examples of how you've gone above and beyond for customers in past roles to demonstrate your proactive and customer-centric approach.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for this role.
How to prepare for a job interview at Fleet Feet Sports
✨Show Your Passion for Running
Make sure to express your enthusiasm for running and fitness during the interview. Share personal experiences or stories that highlight your connection to the sport, as this will resonate with the company's core values.
✨Demonstrate Customer-Centric Mindset
Prepare examples of how you've gone above and beyond for customers in previous roles. This will showcase your commitment to delivering exceptional service, which is crucial for a Retail Sales Associate.
✨Be Ready to Discuss Teamwork
Since the role involves collaboration with peers, be prepared to discuss instances where you've successfully worked as part of a team. Highlight your ability to adapt and support others in achieving common goals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and community involvement. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
