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For Companies At a Glance
- Tasks: Handle customer queries via phone, email, and live chat in a fast-paced environment.
- Company: Join a dynamic team focused on delivering excellent service.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be part of a supportive team while helping customers with their motor claims.
- Qualifications: Strong communication skills and a knack for problem-solving.
- Other info: Exciting role with varied tasks and a chance to develop your career.
The predicted salary is between 30000 - 42000 £ per year.
An insight to our Team
This is a fast paced, varied role where you will be responsible for day-to-day tasks across all areas within the department whilst supporting customers with queries by phone, email and live chat.
Key Responsibilities:
- Email inbox monitoring.
- Dealing with incoming calls from drivers and other service users.
- Website access assistance.
- Daily Report formatting and issuing.
- Monitoring and responding to customer queries.
Motor Claims Admnistrator in Bicester employer: Fleet Claims Administration Limited T/a FCLG
Contact Detail:
Fleet Claims Administration Limited T/a FCLG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Claims Admnistrator in Bicester
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you connect with the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions and prepare your answers. We recommend using the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 3
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the team. This not only shows your enthusiasm but also helps you figure out if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Motor Claims Admnistrator in Bicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Motor Claims Administrator role. We want to see how your background aligns with the fast-paced environment and customer support focus of our team.
Showcase Relevant Experience: When writing your application, emphasise any previous roles where you've handled customer queries or managed tasks similar to those listed in the job description. This helps us see you in action!
Keep It Clear and Concise: We appreciate a straightforward application! Use clear language and bullet points to make your CV easy to read. Remember, we’re looking for someone who can handle daily tasks efficiently.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Fleet Claims Administration Limited T/a FCLG
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Motor Claims Administrator. Familiarise yourself with tasks like email monitoring, handling calls, and assisting customers via live chat. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle customer queries or manage multiple tasks. Practise your responses to these questions, focusing on specific examples from your past experiences that highlight your skills in a fast-paced environment.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with customers, it's crucial to showcase your communication skills during the interview. Be clear and concise in your answers, and don’t hesitate to ask for clarification if you don’t understand a question. This shows that you’re engaged and willing to ensure effective communication.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team dynamics or the tools they use for monitoring emails and calls. This not only shows your interest in the position but also gives you a better understanding of what it would be like to work there.
