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For Companies At a Glance
- Tasks: Manage Salary Sacrifice clients and ensure top-notch service and relationship management.
- Company: Fleet Alliance, a multi-award-winning fleet management provider with a vibrant culture.
- Benefits: 35 days holiday, flexible working, wellbeing vouchers, and unique perks like concert tickets.
- Why this job: Join a dynamic team and make a real impact in a supportive environment.
- Qualifications: Experience in B2B account management and understanding of salary sacrifice schemes.
- Other info: Recognised as a Great Place to Work for 14 years, with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Fleet Alliance
As part of Global Vehicle Group (GVG), the UK’s largest and most diverse B2B leasing broker, Fleet Alliance is a multi‑award‑winning fleet management and salary sacrifice scheme provider. We manage over 70,000 vehicles with a combined funded value exceeding £2.5 billion. Our market‑leading Fleet 360 model ensures the best combination of advice, products, competitive pricing, and outstanding service. We utilise our cloud‑based fleet management suite e‑Fleet and our award‑winning smartphone app e‑Fleet Mobile to deliver excellent service to clients. Our dedicated team provides named contacts for account management and award‑winning customer service.
The Role
The Key Account Manager (Salary Sacrifice) will account manage a portfolio of Salary Sacrifice clients on a day‑to‑day basis, ensuring a high‑quality service experience through proactive support, accurate reporting, and strong relationship management. The role acts as the primary link between clients and Fleet Alliance, supporting onboarding, ongoing scheme delivery, and client retention, while working closely with the Fleet Alliance sales team to identify and generate incremental income opportunities.
What Will I Be Doing
- Manage Salary Sacrifice clients on a day‑to‑day basis, acting as the main point of contact for all scheme‑related queries.
- Build and maintain strong, long‑term relationships with key client stakeholders.
- Ensure service levels are met or exceeded, resolving issues efficiently and professionally.
- Conduct quarterly client reviews.
- Produce and deliver regular and ad‑hoc reporting to clients and Fleet Alliance, providing clear insights into scheme performance.
- Monitor scheme activity, uptake, and utilisation, highlighting trends and opportunities where appropriate.
- Ensure all data and reporting is accurate, timely, and compliant with internal and client standards.
- Identify opportunities to improve processes, service delivery, and client satisfaction.
- Ensure all activity adheres to relevant regulatory, compliance, and internal governance requirements.
- Keep up to date with Salary Sacrifice legislation, market trends, and product developments.
- Act as the key liaison between clients and the Fleet Alliance sales team, ensuring clear communication and alignment.
- Support sales activity by identifying upsell and cross‑sell opportunities within existing accounts.
- Contribute to the generation of incremental income through proactive account development and client engagement.
- Support the onboarding of new Salary Sacrifice clients, ensuring a smooth and compliant implementation.
- Maintain and regularly review existing Salary Sacrifice schemes to ensure accuracy, compliance, and optimal performance.
- Coordinate scheme changes, renewals, and enhancements in line with client requirements.
What Will I Need To Succeed
- Experience managing accounts within a B2B environment.
- Background or understanding in salary sacrifice.
- Demonstrated success in multi‑stakeholder account management, including HR, Finance, Reward, Procurement, and Board level.
- Experience in client relationship management with the ability to upsell and cross‑sell within existing accounts.
- Track record of delivering account growth, retention, and long‑term client value.
- Strong understanding of contract management and service‑level agreements (SLAs).
- Experience working collaboratively with Sales, Operations, Product, and various teams.
- Familiarity with CRM systems and data‑led account planning.
- Confident presenting account reviews, insight and strategic recommendations to senior client audiences.
Why you will love working with us
Fleet Alliance is based in SkyPark, Glasgow, a dynamic setting that boasts stunning Glasgow panoramas and our offices have a lively and collaborative work culture. These aren’t just empty words either, with our business being recognised as a UK Great Place to Work for 14 consecutive years. We are also listed in the top 100 Best Workplaces for Women and recognised as a Best Workplace in Financial Services Great Place to Work Sector Category. Fleet Alliance has flexible working hours and a hybrid option of 2 days working from home and 3 in the office, which means that you can achieve a better life balance.
We Offer An Industry‑leading Personal Benefits Package Which Includes:
- 35 days holiday plus 2 duvet days, a shopping day, a volunteering day and your birthday off every year!
- Annual Birthday Voucher, Wellbeing Voucher, VIP Concert Tickets, a fitness tracker and a range of social, charity and wellbeing events.
- Flexible benefits to choose from such as cinema tickets, gym memberships and health insurance.
If you’re attracted to working in our distinctive, fun and flexible culture, then joining Fleet Alliance might be the right move for you.
Salary Sacrifice Account Manager in Glasgow employer: Fleet Alliance
Contact Detail:
Fleet Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salary Sacrifice Account Manager in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Fleet Alliance and understanding their Salary Sacrifice model. Be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate, but someone who truly gets what they do!
✨Tip Number 3
Practice your pitch! You want to make a great first impression, so rehearse how you’ll introduce yourself and highlight your relevant skills. Keep it concise and engaging – remember, you want them to remember you!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Salary Sacrifice Account Manager in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Salary Sacrifice Account Manager role. Highlight your experience in B2B account management and any relevant knowledge of salary sacrifice schemes. We want to see how you fit into our team!
Showcase Your Relationship Skills: Since this role is all about building strong relationships, share examples of how you've successfully managed client accounts in the past. We love seeing how you’ve maintained long-term partnerships and resolved issues efficiently.
Be Data-Driven: We’re big on insights and reporting, so if you have experience with data analysis or CRM systems, make sure to mention it! Show us how you’ve used data to drive account growth and improve client satisfaction.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Fleet Alliance
✨Know Your Salary Sacrifice Stuff
Make sure you brush up on your knowledge of salary sacrifice schemes. Understand how they work, the benefits for clients, and any recent changes in legislation. This will show that you're not just interested in the role but also genuinely invested in the industry.
✨Showcase Your Relationship Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Think about times when you’ve upsold or cross-sold services. Being able to demonstrate your ability to build strong, long-term relationships will be key in this role.
✨Be Ready for Data Discussions
Since the role involves reporting and monitoring scheme performance, be prepared to discuss your experience with data analysis and CRM systems. Bring examples of how you've used data to drive decisions or improve service delivery in previous roles.
✨Practice Your Presentation Skills
You might need to present account reviews or strategic recommendations to senior clients. Practise presenting your ideas clearly and confidently. Consider doing a mock presentation with a friend to get comfortable with articulating your thoughts.
