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For Companies At a Glance
- Tasks: Manage Salary Sacrifice clients and ensure top-notch service and relationship management.
- Company: Fleet Alliance, a multi-award-winning fleet management provider in a dynamic work environment.
- Benefits: 35 days holiday, flexible working, wellbeing vouchers, and unique perks like VIP concert tickets.
- Why this job: Join a fun, flexible culture and make a real impact in client relationships.
- Qualifications: Experience in B2B account management and understanding of salary sacrifice schemes.
- Other info: Recognised as a Great Place to Work for 14 years with excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Fleet Alliance
As part of Global Vehicle Group (GVG) – the UK’s largest and most diverse B2B leasing broker – Fleet Alliance is a multi-award-winning fleet management and salary sacrifice scheme provider. We manage over 70,000 vehicles with a combined funded value exceeding £2.5 billion. Our market-leading Fleet 360 model ensures the best combination of advice, products, competitive pricing, and outstanding service. We utilize our cloud-based fleet management suite e‑Fleet and our award‑winning smartphone app e‑Fleet Mobile to deliver excellent service to clients. Our dedicated team provides named contacts for account management and award‑winning customer service.
The Role
The Key Account Manager (Salary Sacrifice) will account manage a portfolio of Salary Sacrifice clients on a day-to-day basis, ensuring a high‑quality service experience through proactive support, accurate reporting, and strong relationship management. The role acts as the primary link between clients and Fleet Alliance, supporting onboarding, ongoing scheme delivery, and client retention, while working closely with the Fleet Alliance sales team to identify and generate incremental income opportunities.
What will I be doing
- Manage Salary Sacrifice clients on a day-to-day basis, acting as the main point of contact for all scheme‑related queries.
- Build and maintain strong, long‑term relationships with key client stakeholders.
- Ensure service levels are met or exceeded, resolving issues efficiently and professionally.
- Conduct quarterly client reviews.
- Produce and deliver regular and ad‑hoc reporting to clients and Fleet Alliance, providing clear insights into scheme performance.
- Monitor scheme activity, uptake, and utilisation, highlighting trends and opportunities where appropriate.
- Ensure all data and reporting is accurate, timely, and compliant with internal and client standards.
- Identify opportunities to improve processes, service delivery, and client satisfaction.
- Ensure all activity adheres to relevant regulatory, compliance, and internal governance requirements.
- Keep up to date with Salary Sacrifice legislation, market trends, and product developments.
- Act as the key liaison between clients and the Fleet Alliance sales team, ensuring clear communication and alignment.
- Support sales activity by identifying upsell and cross‑sell opportunities within existing accounts.
- Contribute to the generation of incremental income through proactive account development and client engagement.
- Support the onboarding of new Salary Sacrifice clients, ensuring a smooth and compliant implementation.
- Maintain and regularly review existing Salary Sacrifice schemes to ensure accuracy, compliance, and optimal performance.
- Coordinate scheme changes, renewals, and enhancements in line with client requirements.
What will I need to succeed
- Experience managing accounts within a B2B environment.
- Background or understanding in salary sacrifice.
- Demonstrated success in multi‑stakeholder account management, including HR, Finance, Reward, Procurement, and Board level.
- Experience in client relationship management with the ability to upsell and cross‑sell within existing accounts.
- Track record of delivering account growth, retention, and long‑term client value.
- Strong understanding of contract management and service‑level agreements (SLAs).
- Experience working collaboratively with Sales, Operations, Product, and various teams.
- Familiarity with CRM systems and data‑led account planning.
- Confident presenting account reviews, insight and strategic recommendations to senior client audiences.
Why you will love working with us
Fleet Alliance is based in SkyPark, Glasgow, a dynamic setting that boasts stunning Glasgow panoramas and our offices have a lively and collaborative work culture. These aren’t just empty words either, with our business being recognised as a UK Great Place to Work for 14 consecutive years. We are also listed in the top 100 Best Workplaces for Women & recognised as a Best Workplace in Financial Services Great Place to Work Sector Category. Fleet Alliance has flexible working hours and a hybrid option of 2 days working from home and 3 in the office, which means that you can achieve a better life balance.
We offer an industry-leading personal benefits package which includes:
- 35 days holiday plus 2 duvet days, a shopping day, a volunteering day and your birthday off every year!
- Annual Birthday Voucher, Wellbeing Voucher, VIP Concert Tickets, a fitness tracker and a range of social, charity and wellbeing events.
- Flexible benefits to choose from such as cinema tickets, gym memberships and health insurance.
If you’re attracted to working in our distinctive, fun and flexible culture, then joining Fleet Alliance might be the right move for you.
Key Account Manager (Salary Sacrifice) in Glasgow employer: Fleet Alliance
Contact Detail:
Fleet Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager (Salary Sacrifice) in Glasgow
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Fleet Alliance and understanding their Salary Sacrifice schemes. Be ready to discuss how your experience aligns with their needs. Show them you’re not just another candidate; you’re genuinely interested in what they do!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Key Account Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates directly from Fleet Alliance.
We think you need these skills to ace Key Account Manager (Salary Sacrifice) in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in managing B2B accounts and any background in salary sacrifice. We want to see how your skills align with what we do at Fleet Alliance!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about account management and how you can contribute to our team. Be sure to mention specific examples of your success in client relationship management.
Showcase Your Achievements: When detailing your experience, focus on your achievements rather than just responsibilities. Use numbers and metrics where possible to demonstrate your impact. We love seeing how you've driven account growth and client satisfaction!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our awesome team at Fleet Alliance!
How to prepare for a job interview at Fleet Alliance
✨Know Your Salary Sacrifice Stuff
Make sure you brush up on your knowledge of salary sacrifice schemes. Understand how they work, the benefits for clients, and any recent changes in legislation. This will show that you're not just interested in the role but also genuinely invested in the industry.
✨Build Rapport with Key Stakeholders
During the interview, think about how you can demonstrate your ability to build strong relationships. Share examples from your past experiences where you've successfully managed multi-stakeholder accounts, especially with HR or Finance teams. This will highlight your interpersonal skills and understanding of client needs.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you've resolved issues efficiently in previous roles. Fleet Alliance values high-quality service, so share specific instances where you turned a challenging situation into a positive outcome. This will illustrate your proactive approach and commitment to client satisfaction.
✨Prepare for Insightful Presentations
Since the role involves presenting account reviews and strategic recommendations, practice summarising complex data into clear insights. Bring along examples of reports or presentations you've created in the past. This will demonstrate your analytical skills and ability to communicate effectively with senior stakeholders.
