Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage major client accounts and ensure top-notch customer service.
- Company: Fleet Alliance, a recognised Great Place to Work in Glasgow.
- Benefits: 35 days holiday, flexible working, and unique perks like concert tickets.
- Other info: Enjoy a lively work culture with great career growth opportunities.
- Why this job: Join a dynamic team and make a real impact on client relationships.
- Qualifications: Experience in strategic account management and excellent communication skills.
The predicted salary is between 35000 - 45000 £ per year.
We are looking for a driven Client Account Manager to join our Major Accounts team in our Glasgow office. You will manage a portfolio of current Fleet Alliance Major Accounts clients. You will also have accountability for the client relationship, including all outsourced needs and ensuring clients receive excellent customer service.
As Client Account Manager you will promote Fleet Alliance's product range, showing business acumen and working to departmental financial targets and objectives.
What will I be doing
- Working with our clients to hold large fleets of over 150 vehicles.
- Lead the business planning and routine reporting needs of the Client Relationship Management function (annual planning process, quarterly client activity reporting, Teams/Visits etc.).
- Establish a rolling agenda with each client of key strategic initiatives for policy recommendations and improved efficiency, service delivery & cost effectiveness.
- Review routine cost-accountability and justification reporting to ensure clarity & usefulness to client base.
- Promote Fleet Alliance’s product range, ensuring all commercial opportunities are identified and implemented.
- Show clients our value, showcasing all our savings/cost effective solutions.
- Know and adhere to client company car policy.
- Review and make recommendations for improved efficiency, cost effectiveness and meeting environmental targets.
- Keep clients informed of changing market-place conditions and reinforce with the client base that we are “ahead of the game”.
- Be the escalation point for client issues/complaints.
- Provide a common contact point for the CRM function to ensure all relevant supplier/partner relationships are nurtured to the common good of our clients.
- Other key strategic initiatives as identified and Project tasks for clients as and when required.
- Assume key role in partnering with Business Development team in prospective new client activity.
- Overall accountability, alongside Operations for the successful implementation of new clients to Fleet Alliance.
- Client Implementation Projects as a whole (either new clients or new/improved services).
What will I need to succeed
- Strategic account management experience essential, ideally working with large corporate clients.
- Experience dealing with senior stakeholders in organisations.
- Excellent presentation & communication skills.
- Comfortable presenting to senior external stakeholders.
- Good organisational and planning skills.
- Ability to manage and prioritise workload and vary demands using a variety of systems.
- Methodical with attention to detail.
- Computer literate with a sound knowledge of Excel, Word and Outlook.
- Good problem solving, decision making and analytical capabilities.
- Beneficial: Financial Services or Fleet Industry experience.
Why you will love working with us
Fleet Alliance is based in SkyPark, Glasgow, a dynamic setting that boasts stunning Glasgow panoramas and our offices have a lively and collaborative work culture. These aren’t just empty words either, with our business being recognised as a UK Great Place to Work for 12 consecutive years. Fleet Alliance has flexible working hours and a pattern of 2 days working from home and 3 in the office, which means that you can achieve a better life balance.
We offer an industry-leading personal benefits package which includes:
- 35 days holidays plus 2 duvet days, a shopping day and your birthday off!
- Annual Birthday Voucher, VIP Concert Tickets, a fitness tracker and a range of social, charity and wellbeing events.
- A wide array of flexible benefits to choose from such as cinema tickets, gym memberships and health benefits.
If you’re attracted to working in our distinctive and flexible culture, then joining Fleet Alliance might be the right move for you.
Client Account Manager – Major Accounts (Internal Only Ad) in Glasgow employer: Fleet Alliance
Contact Detail:
Fleet Alliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager – Major Accounts (Internal Only Ad) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current employees at Fleet Alliance on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for those interviews by knowing your stuff! Research Fleet Alliance’s product range and recent news. Show us you’re not just another candidate, but someone who genuinely cares about what we do.
✨Tip Number 3
Practice your presentation skills! As a Client Account Manager, you’ll need to impress senior stakeholders. Grab a friend and run through your pitch – feedback is key to nailing it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Fleet Alliance family.
We think you need these skills to ace Client Account Manager – Major Accounts (Internal Only Ad) in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Client Account Manager role. Highlight your strategic account management experience and how it aligns with managing large corporate clients, just like we do at Fleet Alliance.
Showcase Your Skills: Don’t forget to emphasise your excellent presentation and communication skills. We want to see how you can effectively engage with senior stakeholders, so share examples of when you've done this in the past!
Be Methodical: Attention to detail is key! When filling out your application, ensure everything is clear and well-organised. This reflects the methodical approach we value at Fleet Alliance, especially when managing client relationships.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our fantastic team!
How to prepare for a job interview at Fleet Alliance
✨Know Your Clients Inside Out
Before the interview, take some time to research Fleet Alliance's Major Accounts and their specific needs. Understanding their client base and how you can enhance their experience will show your commitment and strategic thinking.
✨Showcase Your Communication Skills
As a Client Account Manager, you'll be dealing with senior stakeholders. Practice articulating your thoughts clearly and confidently. Consider preparing a few examples of how you've successfully communicated complex ideas in previous roles.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss past challenges you've faced in account management and how you resolved them. Highlight your analytical skills and decision-making process, as these are crucial for managing client relationships effectively.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview that reflect your understanding of the role and the company. This could include inquiries about their approach to client relationship management or how they measure success in this position.