Account Manager (SME team)

Account Manager (SME team)

Glasgow Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client relationships and process proposals for Fleet Alliance's SME clients.
  • Company: Fleet Alliance is a multi award-winning fleet management provider, managing over 30,000 vehicles.
  • Benefits: Enjoy 35 days holiday, flexible benefits, and unique perks like VIP concert tickets and wellbeing vouchers.
  • Why this job: Join a dynamic team in a vibrant office culture recognised as a Great Place to Work.
  • Qualifications: Great customer service skills and experience in account management or sales are essential.
  • Other info: Work in a lively setting with opportunities for personal and professional growth.

The predicted salary is between 28800 - 43200 Β£ per year.

Join to apply for the Account Manager (SME team) role at Fleet Alliance

3 days ago Be among the first 25 applicants

Join to apply for the Account Manager (SME team) role at Fleet Alliance

Were a multi award-winning fleet management provider. Our customers trust us to manage over 30,000 vehicles on their behalf with a combined value in excess of Β£1 billion. Were also really nice people!

We are looking for an Account Manager to manage a portfolio of current Fleet Alliance SME clients .

As Account Manager you will process all proposals and orders, as well as deal with any day to day general enquiries. You will provide an essential link between clients and funders and to work in conjunction to Head of Account Management.

What will I be doing

  • Maintain and develop relationships with existing clients.
  • Offer advice on best funding method to clients.
  • Run quotes across all funders and provide these quotes to clients.
  • Prepare and follow up quotations to clients.
  • Process all incoming credit proposals.
  • Create relevant deal file for accepted orders.
  • Upload new deals onto database before passing to sales support.
  • Liaise with supplying dealers where appropriate.
  • Ensure all activity targets and database management is maintained.
  • Work in conjunction with Head of Account Management, to monitor and maintain set business income, units and FSP targets.
  • Manage and maximise all renewal opportunities.
  • The role will involve working closely with the sales support team to provide a complete service package to all clients.
  • Monitor service levels, deal processing procedures and sales performance with a view to enhance all areas where possible.

What Will I Need To Succeed

  • Great customer service and call skills
  • Successful experience in an account management role
  • Experience of outbound calling and maintaining customer relationships
  • Experience of working towards sales targets
  • Ability to manage and prioritise workload, using a variety of computer
  • Ability to identify opportunities and handle full end-to-end sales processes
  • Ability to organise your day and workload well
  • Excellent communication, both written and verbal skills, with internal and external clients
  • Strong IT proficiency, ability to use/learn new software or databases

Why you will love working with us

Fleet Alliance is based in SkyPark, Glasgow, a dynamic setting that boasts stunning Glasgow panoramas and our offices have a lively and collaborative work culture.

These arent just empty words either, with our business being recognised as a UK Great Place to Work for 12 consecutive years. We are also listed in the top 100 Best Workplaces for Women & Financial Services Great Place to Work Sector Category.

We Offer An Industry-leading Personal Benefits Package Which Includes

  • 35 days holiday plus 2 duvet days, a shopping day, a volunteering day and your birthday off every year!
  • Annual Birthday Voucher, Wellbeing Voucher, VIP Concert Tickets, a fitness tracker and a range of social, charity and wellbeing events
  • Flexible benefits to choose from such as cinema tickets, gym memberships and health insurance

If youre attracted to working our distinctive, fun and flexible culture, then joining Fleet Alliance might be the right move for you.

To learn more about Fleet Alliance being a Great Place to Work visit:

Careers at Fleet Alliance – Fleet Alliance

Working at Fleet Alliance Limited | Great Place To Work UK

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Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Business Development and Sales

  • Industries

    Marketing Services

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Account Manager (SME team) employer: Fleet Alliance

Fleet Alliance is an award-winning fleet management provider located in the vibrant SkyPark, Glasgow, offering a dynamic and collaborative work environment. With a strong emphasis on employee wellbeing, we provide an industry-leading benefits package, including 35 days of holiday, flexible perks, and numerous social events, all while being recognised as a Great Place to Work for 12 consecutive years. Join us to be part of a fun, flexible culture that prioritises personal growth and meaningful client relationships.
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Contact Detail:

Fleet Alliance Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Account Manager (SME team)

✨Tip Number 1

Familiarise yourself with Fleet Alliance's services and values. Understanding their approach to fleet management and customer service will help you tailor your conversations and demonstrate your genuine interest in the company.

✨Tip Number 2

Network with current or former employees of Fleet Alliance on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge during interviews.

✨Tip Number 3

Prepare specific examples from your past experience that showcase your account management skills and ability to meet sales targets. Be ready to discuss how you've successfully maintained client relationships and handled enquiries.

✨Tip Number 4

Demonstrate your IT proficiency by being familiar with common CRM systems and databases used in account management. Showing that you can quickly adapt to new software will highlight your readiness for the role.

We think you need these skills to ace Account Manager (SME team)

Customer Service Skills
Account Management Experience
Outbound Calling Experience
Sales Target Achievement
Workload Management
Opportunity Identification
End-to-End Sales Process Handling
Organisational Skills
Excellent Written Communication
Excellent Verbal Communication
Strong IT Proficiency
Database Management
Relationship Building
Collaboration with Internal Teams

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in account management and customer service. Use keywords from the job description, such as 'client relationships', 'sales targets', and 'communication skills' to catch the employer's attention.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed client accounts or met sales targets in the past, demonstrating your suitability for the position.

Showcase Your Skills: Clearly outline your skills that align with the job requirements, such as IT proficiency, ability to manage workloads, and excellent communication skills. Provide concrete examples of how you've used these skills in previous roles.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Account Manager role.

How to prepare for a job interview at Fleet Alliance

✨Showcase Your Customer Service Skills

As an Account Manager, you'll need to demonstrate excellent customer service skills. Prepare examples of how you've successfully managed client relationships in the past, highlighting your ability to resolve issues and provide tailored solutions.

✨Understand the Sales Process

Familiarise yourself with the end-to-end sales process, as this role involves managing proposals and orders. Be ready to discuss your experience with outbound calling and how you've met or exceeded sales targets in previous roles.

✨Highlight Your IT Proficiency

Since the job requires strong IT skills, be prepared to discuss your experience with various software and databases. Mention any specific tools you've used in account management and how quickly you can adapt to new systems.

✨Demonstrate Your Organisational Skills

The ability to manage and prioritise your workload is crucial for this role. Share strategies you've used in the past to stay organised and ensure that all tasks are completed efficiently, especially when handling multiple clients.

Account Manager (SME team)
Fleet Alliance
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  • Account Manager (SME team)

    Glasgow
    Full-Time
    28800 - 43200 Β£ / year (est.)

    Application deadline: 2027-08-21

  • F

    Fleet Alliance

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