At a Glance
- Tasks: Create engaging content for social media and manage customer service across platforms.
- Company: Flawless UK Vape, a leading distributor in the vaping industry.
- Benefits: Competitive pay, dynamic work environment, and opportunities for growth.
- Other info: Collaborative team culture with exciting projects and career advancement.
- Why this job: Join a fast-growing company and make an impact in the vaping and CBD market.
- Qualifications: Experience in marketing and strong communication skills.
The predicted salary is between 31500 - 38500 £ per year.
- Marketing Executive and Customer Service
- Company
Overview: Flawless UK Vape distribution is one of the largest vape distributors in the UK, supplying over 10,000 accounts with 12,000 skus in the UK.
We carry a large range of vaping products from top brands all around the world.
The products we carry are all TPD compliant and meet the strict safety and quality standards set out in the UK and Europe.
As the largest distributors of vaping products in the UK, we get our hands on the latest products before anyone else.
Flawless has established itself as a leader in the market of VAPE and CBD products.
The company has seen year on year growth of the business and has recently moved to bigger premises to expand our operations.
Job Description
- Create and schedule content across all social media platforms for Vape, Distro, CBD, Wellness, and Moosh.
- Manage and maintain social media accounts, including Facebook, Instagram, and Tik Tok, across all brands.
- Create, schedule, and manage weekly email marketing campaigns for CBD retail and wholesale customers.
- Monitor, track, and analyse weekly and monthly performance data for email marketing and social media channels, providing insights and recommendations for improvement.
- Upload product images and create product descriptions for the CBD website.
- Support brand visibility and engagement through consistent content planning and execution.
- Upload weekly youtube videos and shorts for vape shop channel
- Liaise with multiple brands regarding marketing opportunities, campaigns, and promotional activities for Vape and Distro divisions.
- Prepare and deliver monthly marketing reports for brands subscribed to Flawless marketing packages across Vape, Distro, and CBD sectors.
- Collaborate closely with Warehouse, Returns, Sales, E-commerce to ensure efficient communication and issue resolution.
- Monitor and respond to customer service emails, ensuring timely and professional communication.
- Manage customer conversations and enquiries across e Bay accounts.
- Manage customer conversations and enquiries across Amazon accounts, including Litejoy and CBD stores.
- Handle incoming customer phone calls, providing support and resolving concerns efficiently.
- Track and respond to customer order queries, providing updates and resolutions as required.
- Manage customer returns across all sales channels, including Amazon (CBD and Vape), e Bay, CBD retail website, Vape retail website
- Track, update, and resolve returns recorded on the returns sheet.
- Liaise with warehouse teams regarding order queries, delivery issues, stock concerns, and returns processing.
- Work closely with the Returns Department to ensure customer returns are processed accurately and promptly.
- Coordinate with courier partners, including DPD, Royal Mail, and UPS, to investigate and resolve delivery-related issues.
- Raise and manage claims with DPD and Royal Mail for lost or missing parcels.
- Process refunds, replacements, and other customer resolutions in accordance with company policies.
- Provide customer support through email, telephone, social media messaging, Shopify, and marketplace platforms, ensuring a high standard of customer satisfaction.
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Marketing Executive in Leicester employer: Flawless UK Vape Distribution LTD
Flawless UK Vape distribution is an exceptional employer, offering a dynamic work environment where creativity and innovation thrive. With a strong focus on employee growth, we provide opportunities for professional development and the chance to work with cutting-edge products in the rapidly expanding vape and CBD market. Our collaborative culture fosters teamwork and ensures that every employee's contributions are valued, making it a rewarding place to build a career.
Contact Details:
Flawless UK Vape Distribution LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Executive in Leicester
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Flawless UK Vape Distribution LTD and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Flawless UK Vape Distribution LTD are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Flawless UK Vape Distribution LTD on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Flawless UK Vape Distribution LTD. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Marketing Executive in Leicester
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Flawless UK Vape Distribution LTD. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Flawless UK Vape Distribution LTD:Show us that you’ve done your homework! In your application, briefly mention what you admire about Flawless UK Vape Distribution LTD’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Flawless UK Vape Distribution LTD
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Flawless UK Vape Distribution LTD will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Flawless UK Vape Distribution LTD, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
