At a Glance
- Tasks: Engage with guests, turning enquiries into bookings and providing expert travel advice.
- Company: Join Flavours Holidays, an award-winning travel company creating unforgettable experiences across Europe and beyond.
- Benefits: Enjoy competitive salary, flexible hours, travel opportunities, and a supportive team culture.
- Other info: This is an office-based role in Edinburgh; training provided for CRM systems.
- Why this job: Be part of a purpose-led company that values genuine connections and inspires meaningful travel.
- Qualifications: 2+ years in customer-facing roles; strong phone skills and a motivated attitude required.
The predicted salary is between 28800 - 43200 £ per year.
Do you enjoy speaking to people and building genuine rapport – especially over the phone?
Join an award-winning travel company where we believe in creating real connections with our guests through the power of travel. If you\'re confident making outbound calls, naturally friendly, and work well under your own initiative, this could be the perfect role for you. PLEASE NOTE ROLE IS BASED IN OUR OFFICE (DEAN VILLAGE, EDINBURGH).
At Flavours Holidays , we create unforgettable experiences in Italy, Spain, Morocco, and Scotland – from cooking and painting to Pilates and photography retreats. We’re looking for a Travel Sales Consultant to join our Edinburgh-based team and help guests plan their next inspiring adventure.
This Role is For You If:
- You love building rapport and delivering excellent customer service.
- You\'re excited by the idea of working in a purpose-led, growing travel company.
- You\'re looking for full-time or part-time hours , including some Saturday working .
✨ What You\'ll Be Doing:
- Engage with new and returning guests by phone and email, turning enquiries into bookings.
- Offer expert advice and match each guest with their perfect Flavours holiday.
- Handle brochure requests and follow-up communications with warmth and care.
- Process bookings, manage payments, and keep CRM records up to date.
- Share ideas and contribute in weekly sales meetings.
- Be a positive, collaborative team member who thrives in a guest-first environment.
✅ What You’ll Bring:
- 2+ years’ experience in a customer-facing or sales role – travel industry experience is welcome but not essential.
- Strong phone skills and a natural ability to connect with people.
- Clear, confident communication and strong written English.
- Patience, persistence, and a motivated, can-do attitude.
- Organised and comfortable using CRM or sales systems (training provided).
- You must live within commuting distance of our Edinburgh office – this is an office-based role .
What We Offer:
- Competitive salary , plus performance-based commission.
- Flexibility to work full-time or part-time .
- Opportunities to travel and experience our holidays firsthand.
- Full training, ongoing support, and a clear path for progression.
- A warm, inclusive, and supportive culture where people come first.
- Well-being initiatives , social events, and team lunches.
At Flavours Holidays, our values are at the heart of everything we do.
We’re passionate about creating meaningful travel, authentic in how we connect, and always looking to inspire – both our guests and each other.
Travel Sales Consultant in Edinburgh employer: Flavours Holidays
Flavours Holidays is an exceptional employer that prioritises genuine connections and a supportive work culture in the heart of Edinburgh. With competitive salaries, flexible working options, and opportunities for personal growth through travel experiences and training, we foster an inclusive environment where employees are encouraged to thrive. Join us to be part of a purpose-led team dedicated to creating unforgettable adventures for our guests while enjoying a vibrant workplace filled with well-being initiatives and social events.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Sales Consultant in Edinburgh
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Flavours Holidays who are looking for fresh talent for roles like Travel Sales Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Flavours Holidays and give you a leg up for your Travel Sales Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Sales Consultant openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Sales Consultant in Edinburgh
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Sales Consultant role at Flavours Holidays.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Sales Consultant position at Flavours Holidays.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Flavours Holidays.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Flavours Holidays's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Sales Consultant.
How to prepare for a job interview at Flavours Holidays
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Flavours Holidays.
