At a Glance
- Tasks: Be the friendly face of Vapestore, helping customers and driving sales.
- Company: Join a vibrant team at Vapestore, part of Flavour Warehouse.
- Benefits: Enjoy employee discounts, 30 days holiday, and a pension scheme.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a difference in a fun environment while learning about vaping.
- Qualifications: Retail or customer service experience preferred; passion for vaping is a plus.
The predicted salary is between 10 - 12 £ per hour.
Key Responsibilities
- Be the welcoming face of Vapestore to customers and generate sales by making recommendations on products and upselling.
- Deliver exceptional customer service to all customers, ensuring their needs are met where possible.
- Work with management and colleagues to build a customer-focused, sales driven team.
- Be aware of the sales target and actively contribute to achieving store goals and targets.
- Share customer feedback and observations with the management team.
- Uphold store merchandising and high standards of cleanliness, ensuring the store is kept neat and tidy and is easy for customers to navigate.
- Support the aims and ethos of Vapestore, setting a good example in terms of dress, behaviour, punctuality and attendance.
- Promote and ensure the good reputation of Vapestore and the wider Flavour Warehouse business.
- Adhere to all company policies and procedures within the scope of the role.
Knowledge, Skills and Experience
- Previous experience in retail or customer service is preferred.
- Strong communication skills to effectively interact with customers and team members.
- A proactive attitude towards selling and promoting products while maintaining high standards of customer care.
- A vaper or have a keen interest in the vaping industry is desirable.
- Reliable, trustworthy with good time management skills.
What's on Offer
- Company pension (if eligible).
- Cycle to work scheme.
- Employee discount.
- Life Insurance benefit.
- 30 days holiday (pro-rated) including bank holidays, increasing with service.
Apply today to join a company that values teamwork, innovation and excellence. Flavour Warehouse is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Retail Sales Assistant - Vapestore Southampton (25 hours per week) employer: Flavour Warehouse
Vapestore is an excellent employer that prioritises teamwork, innovation, and excellence in a vibrant retail environment. Located in Eastbourne, we offer our Retail Sales Assistants a supportive work culture with opportunities for personal growth, competitive benefits including a company pension, employee discounts, and a cycle to work scheme. Join us to be part of a dynamic team that values your contributions and fosters a passion for the vaping industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant - Vapestore Southampton (25 hours per week)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Flavour Warehouse, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Sales Assistant - Vapestore Southampton (25 hours per week)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Flavour Warehouse that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Flavour Warehouse will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Flavour Warehouse and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Flavour Warehouse
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Flavour Warehouse, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Flavour Warehouse!
