Key Responsibilities
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- Be the welcoming face of Vapestore to customers and generate sales by making recommendations on products and upselling
- Deliver exceptional customer service to all customers, ensuring their needs are met when possible
- Work with management and colleagues to build a customer-focused, sales driven team
- Be aware of the sales target and actively contribute to achieving store goals and targets
- Deliver customer feedback and observations to the management team
- Uphold store merchandising and high standards of cleanliness, ensure the store is kept neat and tidy and is easy for customers to navigate
- Support the aims and ethos of Vapouriz, setting a good example in terms of dress, behaviour, punctuality, and attendance
- Promote and ensure the good reputation of Vapestore
- Provide cover for the Store Manager during days off, annual leave and sickness.
- Undertake any other tasks which can be reasonably expected in relation to the role
What We're Looking For
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- Committed to delivering excellent customer service
- Sales driven
- Presentable and approachable
- Good problem-solving skills
- A self-starter, with a positive can-do attitude
- Well organised
- Good time management skills
- A vaper or have a keen interest in the vaping industry
What's on Offer
- 30 days holiday including bank holidays, rising with service (pro-rated)
- Healthcare Cashback Plan (Westfield Health)
- Retail discounts
- Discounts on our products
Retail Sales Assistant (12 hours per week) in Redhill employer: Flavour Warehouse
Vapestore is an excellent employer that prioritises teamwork, innovation, and excellence in a vibrant retail environment. Located in Eastbourne, we offer our Retail Sales Assistants a supportive work culture with opportunities for personal growth, competitive benefits including a company pension, employee discounts, and a cycle to work scheme. Join us to be part of a dynamic team that values your contributions and fosters a passion for the vaping industry.