At a Glance
- Tasks: Lead the Burnley store, maximise sales, and deliver top-notch customer service.
- Company: Join Flavour Warehouse, a vibrant team in the vaping industry.
- Benefits: Enjoy 30 days holiday, life insurance, healthcare cashback, and retail discounts.
- Other info: Opportunities for career growth and enhanced benefits with service.
- Why this job: Be a brand ambassador and make a real impact in a dynamic retail environment.
- Qualifications: Retail experience, strong communication skills, and a passion for vaping.
The predicted salary is between 22950 - 28050 £ per year.
We are looking for a Retail Manager to oversee the Vampire Vape Burnley store. To maximize sales and profit in the store and take full responsibility for the day-to-day running of the store and ensure our customers have an excellent level of customer service.
What You’ll Do
- Implement sales and marketing strategy within the store in line with our Company offers to maximise sales.
- Take responsibility for meeting budgets targets and constantly striving to maximise sales revenue.
- Keep abreast of our competitor deals, offers and press releases and take an interest in the vaping industry, sharing your findings with management.
- Stock control, reduce wastage and keeping shrinkage to a minimum.
- Increase average order value and store footfall by maximising sales opportunities and upselling wherever appropriate.
- Deliver excellent service to customers.
- Act as our Brand Ambassador.
- Responsibility for the banking for the store and ensuring that accounts are completed correctly and in a timely manner.
- Manage point-of-sale processes, including taking payments in cash or by card.
- Make suitable recommendations to customers, including describing key features and benefits of products.
- Take and manage deliveries and returns.
- Ensure the store is kept clean, neat, tidy, and welcoming to customers.
- Professionally take on feedback from customers and report back to the wider business.
- You may be occasionally required to provide cover for our other Vampire Vape store if requested.
- Promote and ensure the good reputation of Flavour Warehouse and its individual divisions.
- Adhere to all company policies and procedures within the defined timescales.
- Undertake any other tasks which can be reasonably expected in relation to the role.
What You’ll Bring:
- Previous experience of working within a sales-driven retail environment and achieving set targets.
- Knowledge of vaping or an interest in the vaping industry.
- Excellent verbal and written communication skills.
- Good people skills.
- An analytical mind.
- A responsible attitude.
- Good organisation and presentation skills.
- A positive, can-do attitude.
- Drivers Licence and access to own transport desirable (to assist with occasional alternative store cover).
What’s on Offer:
- Salary commensurate with experience.
- 30 days holiday increasing with service.
- Life Insurance Benefit.
- Cashback Healthcare Plan (Westfield Health).
- Discounts on Retail & High Street products (Westfield Rewards).
- Discounts on our products to assist with smoking cessation.
- Cycle to Work Scheme.
- On site parking (Head Office).
- On site gym (Head Office).
- Additional enhanced benefits with service (access to company caravan, enhanced family friendly benefits).
Apply today to join a company that values teamwork, innovation and excellence. We look forward to reviewing your application and potentially welcoming you to our team. Flavour Warehouse is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Retail Manager - Burnley Store employer: Flavour Warehouse
Vapestore is an excellent employer that prioritises teamwork, innovation, and excellence in a vibrant retail environment. Located in Eastbourne, we offer our Retail Sales Assistants a supportive work culture with opportunities for personal growth, competitive benefits including a company pension, employee discounts, and a cycle to work scheme. Join us to be part of a dynamic team that values your contributions and fosters a passion for the vaping industry.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Manager - Burnley Store
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Flavour Warehouse, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Flavour Warehouse!
We think you need these skills to ace Retail Manager - Burnley Store
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Flavour Warehouse, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Flavour Warehouse and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Flavour Warehouse that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Flavour Warehouse
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
