At a Glance
- Tasks: Lead our night shift warehouse team to ensure accurate and timely order fulfilment.
- Company: Join a dynamic B2B distribution company focused on operational excellence.
- Benefits: Competitive salary, 30 days holiday, life insurance, and retail discounts.
- Other info: Opportunities for career growth and continuous improvement in a supportive culture.
- Why this job: Be a hands-on leader in a fast-paced environment and drive team success.
- Qualifications: Previous management experience in warehouse or logistics is essential.
The predicted salary is between 35000 - 40000 £ per year.
We are seeking an experienced Fulfilment Manager to lead our night shift warehouse operation, ensuring the safe, efficient and accurate fulfilment of customer orders within a fast-paced B2B distribution environment. Managing a dedicated overnight team and overseeing wider warehouse activity, you will play a key role in maintaining high service standards, driving operational performance and ensuring seamless collaboration across departments. This is an excellent opportunity for a hands‐on leader who thrives in a high-volume environment and enjoys motivating teams to deliver exceptional results.
Key Responsibilities
- Lead and manage the overnight fulfilment operation, ensuring customer orders are processed accurately and on time.
- Drive a culture of accountability, productivity and operational excellence across the night shift team.
- Oversee labour planning and resource allocation to meet changing business demands and order volumes.
- Monitor workflow and operational performance throughout the shift, making real‐time decisions to maintain service levels.
- Ensure replenishment activities support uninterrupted fulfilment operations and stock availability.
- Take ownership of key performance measures including productivity, quality, accuracy, OTIF, absence and health & safety.
- Act as the senior operational lead on site during night shift hours, resolving issues and escalating where required.
- Maintain compliance with all warehouse health and safety procedures and company policies.
- Support employee onboarding, training, coaching and ongoing development.
- Identify and implement opportunities to improve operational efficiency, processes and service delivery.
- Deliver clear and effective shift handovers to ensure continuity across operations.
What we're looking for
- Previous management experience within a warehouse, logistics or fulfilment environment.
- Proven experience leading night shift operations in a fast-paced, high-volume setting.
- Experience within B2B fulfilment, wholesale distribution or a customer-focused logistics operation.
- Strong understanding of warehouse replenishment processes, stock flow management and operational planning.
- Sound knowledge of warehouse health and safety standards and compliance requirements.
- Experience coaching, developing and managing employee performance.
- Strong decision‐making skills with the ability to respond quickly to operational challenges.
- Working knowledge of warehouse management systems (WMS) and handheld scanning technology.
- Excellent organisational skills with the ability to prioritise multiple tasks and deadlines.
- A proactive leadership style with a focus on continuous improvement, accountability and team engagement.
What's on Offer
- Salary commensurate with experience
- 30 days holiday increasing with service
- Life Insurance Benefit
- Cashback Healthcare Plan (Westfield Health)
- Discounts on Retail & High Street products (Westfield Rewards)
- Discounts on our products to assist with smoking cessation
- Cycle to Work Scheme
- Additional enhanced benefits with service (access to company caravan, enhanced family friendly benefits)
Flavour Warehouse is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Fulfilment Manager in London employer: Flavour Warehouse Ltd
Flavour Warehouse is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture where team collaboration and accountability thrive. With competitive benefits such as a comprehensive healthcare plan, generous holiday allowance, and unique perks like discounts on products and access to company caravans, we ensure our Fulfilment Managers are well-equipped to lead their teams effectively in a dynamic night shift environment. Join us to be part of a forward-thinking company that values your contributions and fosters continuous improvement.
StudySmarter Expert Advice🤫
We think this is how you could land Fulfilment Manager in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Flavour Warehouse Ltd and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Flavour Warehouse Ltd!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Flavour Warehouse Ltd keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Fulfilment Manager in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Flavour Warehouse Ltd:This is your chance to really connect with the team at Flavour Warehouse Ltd. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Flavour Warehouse Ltd
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Flavour Warehouse Ltd.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Flavour Warehouse Ltd that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Flavour Warehouse Ltd. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
