At a Glance
- Tasks: Lead our night shift warehouse team to ensure accurate and timely order fulfilment.
- Company: Join Flavour Warehouse, a dynamic B2B distribution leader with a focus on teamwork.
- Benefits: Enjoy competitive salary, 30 days holiday, life insurance, and health cashback plans.
- Other info: We value diversity and encourage applications from all backgrounds.
- Why this job: Be a hands-on leader in a fast-paced environment and drive operational excellence.
- Qualifications: Previous management experience in warehouse or logistics and strong decision-making skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced Fulfilment Manager to lead our night shift warehouse operation, ensuring the safe, efficient and accurate fulfilment of customer orders within a fast-paced B2B distribution environment. Managing a dedicated overnight team and overseeing wider warehouse activity, you will play a key role in maintaining high service standards, driving operational performance and ensuring seamless collaboration across departments. This is an excellent opportunity for a hands‑on leader who thrives in a high-volume environment and enjoys motivating teams to deliver exceptional results.
Key Responsibilities
- Lead and manage the overnight fulfilment operation, ensuring customer orders are processed accurately and on time.
- Drive a culture of accountability, productivity and operational excellence across the night shift team.
- Oversee labour planning and resource allocation to meet changing business demands and order volumes.
- Monitor workflow and operational performance throughout the shift, making real‑time decisions to maintain service levels.
- Ensure replenishment activities support uninterrupted fulfilment operations and stock availability.
- Take ownership of key performance measures including productivity, quality, accuracy, OTIF, absence and health & safety.
- Act as the senior operational lead on site during night shift hours, resolving issues and escalating where required.
- Maintain compliance with all warehouse health and safety procedures and company policies.
- Support employee onboarding, training, coaching and ongoing development.
- Identify and implement opportunities to improve operational efficiency, processes and service delivery.
- Deliver clear and effective shift handovers to ensure continuity across operations.
What we’re looking for
- Previous management experience within a warehouse, logistics or fulfilment environment.
- Proven experience leading night shift operations in a fast-paced, high-volume setting.
- Experience within B2B fulfilment, wholesale distribution or a customer-focused logistics operation.
- Strong understanding of warehouse replenishment processes, stock flow management and operational planning.
- Sound knowledge of warehouse health and safety standards and compliance requirements.
- Experience coaching, developing and managing employee performance.
- Strong decision‑making skills with the ability to respond quickly to operational challenges.
- Working knowledge of warehouse management systems (WMS) and handheld scanning technology.
- Excellent organisational skills with the ability to prioritise multiple tasks and deadlines.
- A proactive leadership style with a focus on continuous improvement, accountability and team engagement.
What's on Offer
- Salary commensurate with experience
- 30 days holiday increasing with service
- Life Insurance Benefit
- Cashback Healthcare Plan (Westfield Health)
- Discounts on Retail & High Street products (Westfield Rewards)
- Discounts on our products to assist with smoking cessation
- Cycle to Work Scheme
- Additional enhanced benefits with service (access to company caravan, enhanced family friendly benefits)
Flavour Warehouse is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Fulfilment Manager employer: Flavour Warehouse Ltd
Flavour Warehouse is an exceptional employer that prioritises employee well-being and professional growth within a dynamic night shift environment. With a strong focus on operational excellence, our culture fosters accountability and teamwork, while offering comprehensive benefits such as a cashback healthcare plan, life insurance, and generous holiday allowances that increase with service. Join us to be part of a supportive team where your leadership skills can thrive and make a meaningful impact in the fast-paced world of B2B distribution.
StudySmarter Expert Advice🤫
We think this is how you could land Fulfilment Manager
✨Get to Know Local Distribution Centres
Start hanging around local distribution centres and warehouses, like the ones that might belong to Flavour Warehouse Ltd. Many times, they have sign-up sheets for job openings or even informal meet-ups that could lead to job opportunities.
✨Talk to Recruiters and Employment Agencies
There are loads of recruitment agencies that specifically focus on warehouse and logistics roles. Get in touch with them and let them know you’re looking for full-time work. They often have inside info on openings before they're advertised!
✨Brush Up on Your Skills
Think about the specific skills that are hot in the warehouse sector right now, like inventory management software or health and safety protocols. We can help you find resources to polish up your abilities, which can make you stand out when you're looking at those full-time gigs.
✨Apply Directly Through Us!
Don't forget to keep an eye on our website for any full-time listings at Flavour Warehouse Ltd. Applying directly can sometimes give you an edge, especially if you tailor your application to highlight your relevant experience in logistics and warehousing!
We think you need these skills to ace Fulfilment Manager
Some tips for your application 🫡
Highlight Your Experience with Inventory Management:When you're whipping up your CV, make sure to spotlight any experience you've got in inventory management or warehousing. We love to see proficiency in stock control systems or previous roles where you've managed inventory levels. Show us how you can keep things organised and running smoothly!
Demonstrate Your Attention to Detail:In the warehouse and logistics field, attention to detail is key. Use your cover letter to share specific examples of how you've caught mistakes or streamlined processes in the past. Let us know how your precision can contribute to our team at Flavour Warehouse Ltd.
Get Familiar with Relevant Certifications:If you've got any certifications related to warehousing or logistics—like health and safety or forklift operation—make sure they shine on your CV! We appreciate all the qualifications that show you're serious about the role and keeping a safe, efficient workspace.
Show Off Your Problem-Solving Skills:Logistics can be unpredictable, so if you've tackled any significant challenges in previous positions, tell us all about it! Use your cover letter to highlight how you've adapted to situations, such as changes in supply or unexpected delays. We want to see your resourcefulness in action for this full-time role at Flavour Warehouse Ltd.
How to prepare for a job interview at Flavour Warehouse Ltd
✨Know Your Warehouse Systems
Familiarise yourself with popular warehouse management systems like SAP or Oracle. If you have experience using these or similar tools, be prepared to discuss how you utilised them to improve efficiency or accuracy in inventory management.
✨Highlight Your Problem-Solving Skills
In the logistics arena, unexpected challenges pop up all the time. Be ready to share some examples of when you faced a logistical hiccup and how you tackled it. This shows you can think on your feet and keep things running smoothly.
✨Teamwork Makes the Dream Work
Since it’s a full-time position, expect questions about your ability to work in a team in a busy warehousing environment. Share experiences where you collaborated with others, maybe to meet tight deadlines or manage large shipments, ensuring you showcase your ability to communicate effectively.
✨Safety First! Talk About Protocols
Logistics roles require a real understanding of safety protocols. Brush up on basic safety guidelines and be ready to discuss how you’ve implemented or adhered to these in past roles. This shows that you’re serious about your role in maintaining a safe working environment.
