Senior Support Lead - Enterprise Tech (Remote)

A leading media support organization is seeking a Support Team Lead to deliver exceptional technical support in a remote-first environment. The ideal candidate will have over 3 years in technical support roles, experience mentoring, and a strong track record of troubleshooting complex issues. This role involves coaching team members and implementing improvements to enhance customer experience. Join a passionate team committed to supporting high-quality journalism and making a significant impact in the industry. Monthly meetings in London required. #J-18808-Ljbffr