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- Tasks: Support HR processes and ensure smooth employee lifecycle management.
- Company: Dynamic London-based company with a focus on people operations.
- Benefits: Competitive salary, hands-on experience, and opportunities for growth.
- Other info: 5 days in the office, great team culture, and career development opportunities.
- Why this job: Join a fast-paced environment and make a real impact on employee experiences.
- Qualifications: Experience in HR roles and strong organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
Location: London Head Office, W12 7FR (5 days in the office a week)
Reporting to: Head of HR, UK
The People Operations Partner supports the day-to-day delivery of HR processes across the UK business. Working closely with the Head of HR and the wider People team, the role ensures employee lifecycle processes run smoothly, documentation remains accurate, and managers receive practical support when navigating HR procedures. This is a hands-on operational role suited to someone who enjoys structure, organisation and improving processes in a fast-growing environment.
What you’ll do
- Support the smooth running of people operations across the UK business, ensuring employee lifecycle processes, documentation and systems are managed accurately and consistently.
- Employee Lifecycle Support
- Support key stages of the employee lifecycle including onboarding, probation management, role changes and offboarding.
- Ensure employee documentation and records are maintained accurately.
- Support onboarding processes for new employees joining the business.
- Track probation timelines and remind managers to complete required reviews.
- Support the delivery of core HR processes across the business.
- Maintain HR documentation and ensure records are kept up to date.
- Ensure internal HR procedures are followed consistently.
- Assist in improving and organising HR operational processes over time.
- Maintain employee records within the HR system (e.g. Personio).
- Ensure employee data is accurate and up to date.
- Support managers with system-related queries when required.
- Provide practical guidance to managers on HR processes and documentation requirements.
- Support managers in understanding internal policies and procedures.
- Respond to employee queries relating to HR processes.
- Support the monthly payroll process by ensuring employee data changes are recorded correctly.
- Work with Finance and payroll providers to ensure payroll information is accurate.
- Maintain clear and accurate HR documentation.
- Support the application of HR policies and procedures across the business.
- Assist with maintaining compliance with UK employment legislation.
Who you are
- Experience in HR Operations, HR Administration or HR Generalist roles.
- Strong organisational skills and attention to detail.
- Comfortable working in a fast-paced environment.
- Experience using HR systems (such as Personio, HiBob or similar).
- Confident communicating with managers and employees.
- Pragmatic, organised and solutions-focused.
People Operations Partner employer: Flatpay
Contact Detail:
Flatpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Partner
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how you fit into their team, so think about how your skills align with their needs.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. The more comfortable you are talking about your experience, the better you'll come across in the real deal.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace People Operations Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the People Operations Partner role. Highlight your HR operations experience and any relevant systems you've used, like Personio. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your organisational skills can help us improve processes at StudySmarter. Keep it concise but engaging – we love a good story!
Showcase Your Attention to Detail: In HR, details matter! When filling out your application, double-check for typos or inconsistencies. We appreciate candidates who take the time to ensure everything is accurate, just like we do in our HR processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Flatpay
✨Know Your HR Processes
Familiarise yourself with key HR processes, especially those related to the employee lifecycle. Be ready to discuss how you’ve supported onboarding, probation management, and offboarding in your previous roles. This shows you understand the core responsibilities of a People Operations Partner.
✨Showcase Your Organisational Skills
Prepare examples that highlight your strong organisational skills and attention to detail. Think about times when you improved processes or maintained accurate documentation. This will demonstrate your ability to thrive in a fast-paced environment.
✨Be Ready for System Questions
Since experience with HR systems like Personio is crucial, brush up on your knowledge of these tools. Be prepared to discuss how you've used HR systems in the past and how you can support managers with system-related queries.
✨Communicate Confidently
Practice articulating your thoughts clearly and confidently. You’ll need to communicate effectively with both managers and employees, so think of scenarios where you provided guidance on HR processes. This will showcase your communication skills and your pragmatic approach.