At a Glance
- Tasks: Coordinate payment terminal installations and provide remote support to new merchants.
- Company: Leading fintech company in London with a dynamic work culture.
- Benefits: Competitive salary, flexible hours, and opportunities for professional growth.
- Other info: Exciting opportunity to thrive in a collaborative team setting.
- Why this job: Join a fast-paced environment and make a real difference for new merchants.
- Qualifications: Exceptional communication skills and experience in technical customer support preferred.
The predicted salary is between 36000 - 60000 £ per year.
A leading fintech company in London seeks a professional to coordinate the installation of payment terminals for new merchants. The role involves providing remote support during installations, managing logistics, and collaborating with internal teams.
Candidates should possess exceptional communication skills, a customer-focused approach, and the ability to manage multiple tasks effectively. Experience in technical customer support and understanding of IT systems is advantageous.
This position offers the chance to thrive in a dynamic, fast-paced work environment.
Merchant Installations & Onboarding Specialist employer: Flatpay
As a leading fintech company based in London, we pride ourselves on fostering a vibrant work culture that values innovation and collaboration. Our employees enjoy comprehensive benefits, including professional development opportunities and a supportive environment that encourages growth and creativity. Join us to be part of a dynamic team where your contributions directly impact the success of our merchants and the evolution of payment technology.
StudySmarter Expert Advice🤫
We think this is how you could land Merchant Installations & Onboarding Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the fintech industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its products, especially their payment terminals. Show them you’re not just another candidate but someone who genuinely understands their business.
✨Tip Number 3
Practice your communication skills. Since this role is all about coordinating and supporting merchants, being able to convey information clearly and effectively is key. Try mock interviews with friends or use online resources.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to show your enthusiasm for joining our team.
We think you need these skills to ace Merchant Installations & Onboarding Specialist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in technical customer support and any relevant IT systems knowledge. We want to see how your skills align with the role of a Merchant Installations & Onboarding Specialist!
Craft a Compelling Cover Letter:Use your cover letter to showcase your exceptional communication skills and customer-focused approach. Tell us why you’re excited about the opportunity to work in a dynamic fintech environment like ours!
Showcase Your Multi-tasking Skills:In your application, give examples of how you've effectively managed multiple tasks in previous roles. We love candidates who can juggle responsibilities while keeping everything on track!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the quickest way for us to see your application and get the ball rolling!
How to prepare for a job interview at Flatpay
✨Know Your Tech
Brush up on your understanding of payment terminals and IT systems. Be ready to discuss any technical experience you have, as this role requires a solid grasp of the technology involved in installations.
✨Showcase Your Communication Skills
Since this position involves remote support, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or team members in past roles.
✨Demonstrate Your Customer Focus
Think of specific instances where you went above and beyond for a customer. Highlight your customer-centric approach during the interview to show that you understand the importance of client satisfaction.
✨Prepare for Multi-tasking Questions
Expect questions about how you manage multiple tasks simultaneously. Have examples ready that illustrate your organisational skills and ability to prioritise effectively in a fast-paced environment.