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For Companies At a Glance
- Tasks: Be the go-to HR expert, guiding managers and handling employee relations.
- Company: Join one of Europe's fastest-growing fintech companies in a vibrant London location.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Fast-paced role with a chance to influence company culture and processes.
- Why this job: Make a real impact by shaping the employee experience in a thriving company.
- Qualifications: Experience in HR and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
Flatpay is one of Europe’s fastest-growing fintech companies and we’ve recently launched in the UK.
Role Details
- Location: 5 days a week – London, White City (W12 7FR)
- Reports to: Head of People, UK
About the Role
The People Partner is a 360 - HR role that combines strategic people partnering with hands-on operational ownership. This is not a support function - you will be the primary HR presence for the UK business, advising managers, driving employee relations cases, and owning the full employee lifecycle end-to-end. Working closely with the Head of People, you will be a trusted advisor to managers and employees alike, bringing both the commercial acumen to understand what the business needs and the HR rigour to deliver it properly. The role is suited to someone who is comfortable navigating complex ER cases one hour and improving an onboarding process the next.
Responsibilities
- People Partnering & Advisory
- Act as the first point of contact for managers across the UK business on all people matters, providing practical, legally sound guidance.
- Partner with Sales, Operations, and Support leaders to understand their teams, anticipate people challenges, and proactively support performance.
- Coach managers through people processes including performance management, conduct issues, and difficult conversations.
- Build trusted relationships across the business, positioning the People team as a credible, commercially aware function.
- Employee Relations
- Own and manage ER cases end-to-end, including disciplinary, grievance, capability, and probation matters.
- Prepare and manage all associated ER documentation — invite letters, outcome letters, appeal.
People Partner in London employer: Flatpay
Contact Detail:
Flatpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Partner in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research the company, understand their culture, and think about how your skills align with their needs. Practise common interview questions and have some examples ready to showcase your experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in making you memorable. It shows your enthusiasm for the role and keeps you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace People Partner in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the People Partner role. Highlight your HR expertise, especially in employee relations and strategic partnering, so we can see how you fit into our team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background aligns with our needs. Be genuine and let your personality come through – we love to see the real you!
Showcase Your Achievements: When detailing your experience, focus on specific achievements that demonstrate your impact in previous roles. Whether it's improving onboarding processes or successfully managing ER cases, we want to know how you've made a difference.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Flatpay
✨Know Your Stuff
Before the interview, make sure you understand Flatpay's business model and the fintech landscape. Brush up on key HR concepts, especially around employee relations and performance management, as these will be crucial in your role as a People Partner.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully navigated complex ER cases or improved onboarding processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your impact.
✨Build Rapport
Since this role involves being a trusted advisor, practice building rapport with your interviewers. Be personable, ask insightful questions about their team dynamics, and show genuine interest in how you can support their people challenges.
✨Ask the Right Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their current HR challenges, the culture at Flatpay, and how they measure success in the People Partner role. This shows you're not just interested in the job, but also in contributing to their success.