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- Tasks: Coach managers to build high-performing teams and improve performance conversations.
- Company: Join a fast-paced, innovative company focused on leadership development.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Thriving culture with excellent career advancement opportunities.
- Why this job: Make a real impact by shaping confident leaders in a dynamic environment.
- Qualifications: Experience in coaching and performance management in a sales-driven setting.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: London Head Office, W12 7FR (5 days in the office a week)
Reporting to: Head of HR, UK
Functional alignment: Global Head of Coaching & Development
The Leadership Development & Coaching Partner will work directly with managers across Flatpay UK, from first‑time team leads to regional leaders, helping them lead confidently, manage performance effectively, and build high‑performing teams. This is not a traditional L&D role. It is a hands‑on, commercially focused position embedded within a fast‑moving, sales‑driven environment.
The role focuses on strengthening manager capability, improving performance conversations, embedding consistent probation standards, and reducing early attrition through stronger leadership.
What you'll do
- To build capable managers and embed clear, commercially aligned leadership standards across Flatpay UK, ensuring our rapid growth is supported by confident, accountable leadership.
- Leadership Development & Coaching
- Deliver and continuously improve the UK leadership development programme.
- Coach managers (1:1 and group settings) on accountability, performance conversations, expectations, and team leadership.
- Support first‑time managers in building structured and consistent leadership habits.
- Facilitate practical, high‑impact sessions focused on difficult conversations, standards, and driving results.
- Reinforce leadership behaviours aligned with Flatpay’s high‑performance culture.
- Support managers in applying probation and performance processes consistently and confidently.
- Improve the structure and quality of performance conversations across the organisation.
- Provide guidance on Performance Improvement Plans (PIPs) and documentation standards.
- Identify patterns of underperformance or early attrition linked to leadership capability.
- Work closely with HR to reduce reactive escalations through proactive coaching and clearer expectations.
- Partner with People Operations to monitor probation outcomes and early‑tenure attrition.
- Identify trends connected to leadership capability and intervene early.
- Provide pragmatic recommendations to the Head of HR on development priorities and capability risks.
- Contribute to clear manager performance standards that support consistency across the business.
- Partner with Sales Coaches and Training teams to identify leadership capability gaps linked to revenue performance and productivity.
- Translate commercial priorities into targeted leadership development interventions.
- Ensure leadership development remains practical, relevant, and grounded in the realities of a scaling sales organisation.
- Support consistency in leadership standards across departments and regions.
Who you are
- Experience coaching managers in a fast‑paced, commercially driven environment (ideally sales‑led).
- Strong capability in performance coaching and accountability conversations.
- Comfortable working with ambitious, high‑performing leadership teams.
- Confident challenging constructively and holding standards.
- Strong understanding of performance data and commercial drivers.
- Pragmatic, resilient, and focused on outcomes rather than theory.
- Thrives in growth environments where pace and ambiguity are the norm.
- Experience contributing to leadership development programmes within scaling organisations is highly desirable.
Leadership Development & Coaching Partner in London employer: Flatpay
Contact Detail:
Flatpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leadership Development & Coaching Partner in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to leadership and coaching. Think about how you can demonstrate your experience in performance conversations and team management. We want you to feel confident and ready to impress!
✨Tip Number 3
Showcase your skills through real-life examples. When discussing your experience, focus on specific situations where you’ve successfully coached managers or improved performance. This will help you stand out as someone who can deliver results in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you on board!
We think you need these skills to ace Leadership Development & Coaching Partner in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in coaching and leadership development. We want to see how your skills align with our fast-paced, sales-driven environment.
Showcase Your Impact: When detailing your previous roles, focus on the tangible results you've achieved. We love numbers and success stories, so share how you've improved performance or reduced attrition in past positions.
Be Authentic: Let your personality shine through in your application. We’re looking for someone who can connect with managers and foster a high-performance culture, so don’t be afraid to show us who you are!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply directly through our website. It’s the quickest way for us to see your application and get you into the process!
How to prepare for a job interview at Flatpay
✨Know the Company Inside Out
Before your interview, make sure you research Flatpay thoroughly. Understand their leadership culture, recent developments, and how they align with their commercial goals. This will help you tailor your responses and show that you're genuinely interested in contributing to their success.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully coached managers or improved performance in a fast-paced environment. Be ready to discuss these examples in detail, focusing on the challenges you faced and the outcomes you achieved. This will demonstrate your hands-on experience and ability to drive results.
✨Showcase Your Coaching Style
Since this role involves coaching managers, be prepared to discuss your coaching philosophy and techniques. Share how you approach accountability conversations and performance management, and provide examples of how you've helped others develop their leadership skills in a practical way.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the current challenges Flatpay faces in leadership development or how they measure the success of their coaching programmes. This shows your strategic thinking and genuine interest in the role.