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- Tasks: Coach managers to build high-performing teams and improve performance conversations.
- Company: Fast-paced tech company focused on leadership development and growth.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Join a vibrant team where your contributions directly influence success.
- Why this job: Make a real impact by shaping confident leaders in a dynamic environment.
- Qualifications: Experience in coaching and performance management in a sales-driven setting.
The predicted salary is between 60000 - 75000 £ per year.
Location: London Head Office, W12 7FR (5 days in the office a week)
Reporting to: Head of HR, UK
Functional alignment: Global Head of Coaching & Development
The Leadership Development & Coaching Partner will work directly with managers across Flatpay UK, from first-time team leads to regional leaders, helping them lead confidently, manage performance effectively, and build high-performing teams. This is not a traditional L&D role. It is a hands-on, commercially focused position embedded within a fast-moving, sales-driven environment. The role focuses on strengthening manager capability, improving performance conversations, embedding consistent probation standards, and reducing early attrition through stronger leadership.
What You'll Do
- Deliver and continuously improve the UK leadership development programme.
- Coach managers (1:1 and group settings) on accountability, performance conversations, expectations, and team leadership.
- Support first-time managers in building structured and consistent leadership habits.
- Facilitate practical, high-impact sessions focused on difficult conversations, standards, and driving results.
- Reinforce leadership behaviours aligned with Flatpay’s high-performance culture.
Performance Standards
- Support managers in applying probation and performance processes consistently and confidently.
- Improve the structure and quality of performance conversations across the organisation.
- Provide guidance on Performance Improvement Plans (PIPs) and documentation standards.
- Identify patterns of underperformance or early attrition linked to leadership capability.
- Work closely with HR to reduce reactive escalations through proactive coaching and clearer expectations.
Leadership Insight & Manager Accountability
- Partner with People Operations to monitor probation outcomes and early-tenure attrition.
- Identify trends connected to leadership capability and intervene early.
- Provide pragmatic recommendations to the Head of HR on development priorities and capability risks.
- Contribute to clear manager performance standards that support consistency across the business.
Connecting Leadership Development to Commercial Reality
- Partner with Sales Coaches and Training teams to identify leadership capability gaps linked to revenue performance and productivity.
- Translate commercial priorities into targeted leadership development interventions.
- Ensure leadership development remains practical, relevant, and grounded in the realities of a scaling sales organisation.
- Support consistency in leadership standards across departments and regions.
Who You Are
- Experience coaching managers in a fast-paced, commercially driven environment (ideally sales-led).
- Strong capability in performance coaching and accountability conversations.
- Comfortable working with ambitious, high-performing leadership teams.
- Confident challenging constructively and holding standards.
- Strong understanding of performance data and commercial drivers.
- Pragmatic, resilient, and focused on outcomes rather than theory.
- Thrives in growth environments where pace and ambiguity are the norm.
- Experience contributing to leadership development programmes within scaling organisations is highly desirable.
Leadership Development & Performance Partner employer: Flatpay
Contact Detail:
Flatpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leadership Development & Performance Partner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock sessions with friends or family. Focus on those tricky performance conversation scenarios and get comfortable discussing leadership styles. We want you to shine!
✨Tip Number 3
Show us your passion! When you’re in an interview, don’t just talk about your skills—share your enthusiasm for leadership development and how you can contribute to our high-performance culture. Let your personality shine through!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team at Flatpay UK. We can’t wait to see what you bring to the table!
We think you need these skills to ace Leadership Development & Performance Partner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Leadership Development & Performance Partner. Highlight your experience in coaching managers and driving performance in fast-paced environments, just like we do at StudySmarter.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your understanding of leadership development and how you can contribute to our high-performance culture. Keep it engaging and relevant to the job description.
Showcase Relevant Experience: When detailing your experience, focus on specific examples that demonstrate your ability to improve performance conversations and support first-time managers. We love seeing real-world applications of your skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at StudySmarter.
How to prepare for a job interview at Flatpay
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Leadership Development & Performance Partner role. Familiarise yourself with the key responsibilities and how they align with Flatpay's goals. This will help you articulate how your experience and skills can directly contribute to their leadership development programme.
✨Showcase Your Coaching Experience
Be ready to discuss specific examples of how you've coached managers in a fast-paced environment. Highlight your ability to facilitate performance conversations and build high-performing teams. Use real-life scenarios to demonstrate your impact and the results achieved through your coaching.
✨Prepare for Practical Scenarios
Expect to engage in practical discussions during the interview. Prepare to tackle hypothetical situations related to performance management and leadership challenges. Think about how you would approach difficult conversations or improve underperformance, as this role is all about hands-on solutions.
✨Connect Leadership to Commercial Outcomes
Flatpay is looking for someone who can link leadership development to commercial realities. Be prepared to discuss how you've identified leadership capability gaps that affect revenue performance. Show them you understand the importance of aligning leadership standards with business objectives and how you can drive results.