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- Tasks: Coach managers to build high-performing teams and improve performance conversations.
- Company: Join a fast-paced, sales-driven environment at Flatpay UK.
- Benefits: Gain hands-on experience with leadership development in a dynamic setting.
- Why this job: Make a real impact by shaping confident leaders and driving team success.
- Qualifications: Experience in coaching and performance management in a commercial context.
- Other info: Thriving growth environment with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Location: London Head Office, W12 7FR (5 days in the office a week)
Reporting to: Head of HR, UK
Functional alignment: Global Head of Coaching & Development
The Leadership Development & Coaching Partner will work directly with managers across Flatpay UK, from first-time team leads to regional leaders, helping them lead confidently, manage performance effectively, and build high-performing teams. This is not a traditional L&D role. It is a hands-on, commercially focused position embedded within a fast-moving, sales-driven environment. The role focuses on strengthening manager capability, improving performance conversations, embedding consistent probation standards, and reducing early attrition through stronger leadership.
What You’ll Do
- Deliver and continuously improve the UK leadership development programme.
- Coach managers (1:1 and group settings) on accountability, performance conversations, expectations, and team leadership.
- Support first-time managers in building structured and consistent leadership habits.
- Facilitate practical, high-impact sessions focused on difficult conversations, standards, and driving results.
- Reinforce leadership behaviours aligned with Flatpay’s high-performance culture.
Performance Standards
- Support managers in applying probation and performance processes consistently and confidently.
- Improve the structure and quality of performance conversations across the organisation.
- Provide guidance on Performance Improvement Plans (PIPs) and documentation standards.
- Identify patterns of underperformance or early attrition linked to leadership capability.
- Work closely with HR to reduce reactive escalations through proactive coaching and clearer expectations.
Leadership Insight & Manager Accountability
- Partner with People Operations to monitor probation outcomes and early-tenure attrition.
- Identify trends connected to leadership capability and intervene early.
- Provide pragmatic recommendations to the Head of HR on development priorities and capability risks.
- Contribute to clear manager performance standards that support consistency across the business.
Connecting Leadership Development to Commercial Reality
- Partner with Sales Coaches and Training teams to identify leadership capability gaps linked to revenue performance and productivity.
- Translate commercial priorities into targeted leadership development interventions.
- Ensure leadership development remains practical, relevant, and grounded in the realities of a scaling sales organisation.
- Support consistency in leadership standards across departments and regions.
Who You Are
- Experience coaching managers in a fast-paced, commercially driven environment (ideally sales-led).
- Strong capability in performance coaching and accountability conversations.
- Comfortable working with ambitious, high-performing leadership teams.
- Confident challenging constructively and holding standards.
- Strong understanding of performance data and commercial drivers.
- Pragmatic, resilient, and focused on outcomes rather than theory.
- Thrives in growth environments where pace and ambiguity are the norm.
- Experience contributing to leadership development programmes within scaling organisations is highly desirable.
Leadership Development & Coaching Partner employer: Flatpay
Contact Detail:
Flatpay Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leadership Development & Coaching Partner
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to leadership and coaching. Think about your past experiences and how they align with the role. We recommend doing mock interviews with friends or using online platforms to get comfortable with your delivery.
✨Tip Number 3
Showcase your skills through real-life examples. When you get the chance to speak with hiring managers, share specific instances where you’ve successfully coached teams or improved performance. This will help them see how you can add value to their organisation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Flatpay UK. Let’s make it happen!
We think you need these skills to ace Leadership Development & Coaching Partner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in coaching and developing managers, especially in fast-paced environments. We want to see how your skills align with our focus on performance and leadership standards.
Showcase Your Impact: When detailing your previous roles, focus on the tangible results you've achieved. Use metrics or specific examples to demonstrate how you've improved performance conversations or reduced attrition through effective leadership development.
Be Authentic: We value genuine personalities! Let your unique voice shine through in your application. Share your passion for leadership development and how you can contribute to our high-performance culture at Flatpay UK.
Apply Through Our Website: For the best chance of success, make sure to submit your application through our website. This way, we can easily track your application and ensure it reaches the right people in our team!
How to prepare for a job interview at Flatpay
✨Know Your Leadership Stuff
Make sure you brush up on leadership theories and practices, especially those that align with a sales-driven environment. Be ready to discuss your experience coaching managers and how you've helped them improve performance conversations.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached managers in the past. Think about specific situations where you facilitated difficult conversations or improved team dynamics, and be ready to share these stories during the interview.
✨Understand the Commercial Landscape
Familiarise yourself with Flatpay's business model and the challenges they face in a fast-paced environment. Be prepared to discuss how you can translate commercial priorities into effective leadership development strategies.
✨Be Ready for Real-World Scenarios
Expect situational questions that test your ability to handle real-life challenges in leadership development. Think through how you would approach common issues like underperformance or early attrition, and have your solutions ready to go.