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- Tasks: Help recover outstanding payments and communicate confidently with tenants.
- Company: Progressive rental solutions company with a focus on innovation.
- Benefits: 10% annual bonus, 25 days holiday, and personal development allowance.
- Why this job: Join a dynamic team and make a difference in tenant relations.
- Qualifications: Strong customer service skills and experience in debt recovery.
- Other info: Hybrid work with weekly travel to the London office.
The predicted salary is between 13 - 16 £ per hour.
A progressive rental solutions company is looking for a Collections Associate to aid in recovering outstanding payments from tenants. This part-time role (25 hours/week) requires confident communication with tenants and maintaining accurate records.
The ideal candidate should possess strong customer service skills and experience in debt recovery.
Benefits include:
- 10% annual bonus
- 25 days of holiday plus additional days for tenure
- Personal development allowance
The work is hybrid, with weekly travel to the London office required.
Part-Time Collections Specialist - Outbound & Payment Plans in London employer: flatfair
Contact Detail:
flatfair Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Collections Specialist - Outbound & Payment Plans in London
✨Tip Number 1
Make sure you know the ins and outs of collections before your interview. Brush up on your communication skills, as you'll need to confidently engage with tenants about outstanding payments. We want you to show that you're not just a numbers person, but also someone who can connect with people.
✨Tip Number 2
Practice makes perfect! Role-play common scenarios you might face as a Collections Specialist. This will help you feel more at ease when discussing payment plans and handling objections. We believe that being prepared can really set you apart from other candidates.
✨Tip Number 3
Network like a pro! Reach out to current or former employees in similar roles. They can provide insider tips on what the company values most in a candidate. Plus, it shows initiative, which we love to see!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your enthusiasm for the role and how you can contribute to our team!
We think you need these skills to ace Part-Time Collections Specialist - Outbound & Payment Plans in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in debt recovery and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Collections Specialist role. Share specific examples of your communication skills and how you've successfully handled similar situations in the past.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great candidate for this part-time position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates about the hiring process!
How to prepare for a job interview at flatfair
✨Know Your Stuff
Before the interview, make sure you understand the role of a Collections Specialist. Brush up on debt recovery processes and customer service techniques. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Practice Your Communication Skills
Since this role involves communicating with tenants, practice how you would handle different scenarios. Think about how to approach sensitive conversations about payments. Role-playing with a friend can help you feel more prepared and less anxious.
✨Showcase Your Experience
Be ready to discuss your previous experience in debt recovery or customer service. Prepare specific examples of how you've successfully resolved issues or improved processes. This will demonstrate your capability and give the interviewer confidence in your skills.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company culture, team dynamics, or what success looks like in this role. This shows your enthusiasm and helps you determine if the company is the right fit for you.
