flatfair is hiring for a Customer Support role in Greater London. You will assist tenants, letting agents, landlords and partners, handling inquiries via email, live chat and phone.
You’ll own requests from first contact to resolution and shift between channels as priorities evolve to keep progress moving. You’ll build product knowledge and collaborate across teams to improve the customer experience, aiming for high-quality outcomes while meeting productivity targets.
#J-18808-Ljbffr
Customer Support Specialist: Multi-Channel & Growth employer: flatfair
flatfair is an exceptional employer that fosters a dynamic and supportive work culture, particularly for the Customer Operations Manager role. With a focus on employee growth, you will have the opportunity to lead a dedicated team while benefiting from competitive salaries, performance bonuses, and a strong emphasis on wellbeing. Located in London, this hybrid position allows for collaboration in a vibrant city, all while contributing to a transformative mission in the lettings industry.
